Hilton Vilamoura

L hôtel, le bar et la piscine

Les alentours

The look and ambience it was peaceful which was just what was needed.

Nothing

Beautifully designed with helpful staff

Not much really…

That was not a 5* experience. The floor of my room was dirty when I arrived, toilet paper rolled wasn’t new, the toilet paper halter was broken. The electrical outlet in the bathroom was completely falling apart and not usable , the sink in the bathroom didn’t drain at all, a half empty bottle of water in the mini fridge from another guest… stressed and annoyed waiters at the breakfast, messy buffet… incompetent staff: it took forever to get checked in even though I booked online and was by myself. I don’t know what took sooo long. Never experienced anything like that. When I asked how long the pool was open, one employee said 6pm, which is pretty early in August, the next employee said 5:30. Then I saw people still in the pool at 7 pm… other employees were pretty rude too. that’s not a 5* hotel. That was my last stay at a Hilton hotel.