Le calme, l’environnement, les bains publics de l’hôtel

- Les bains privés dans la chambre annexe ne méritent pas le prix d’une chambre supplémentaire - Restaurant : nous n’avons pas aimé la nourriture, inutilement sophistiquée (on a mangé mieux partout ailleurs au japon)

A phenomenal stay. My first ryokan experience was here and I enjoyed it a lot. The staff was helpful and clear on every instructions and questions. Our room was massive, as expected when booking, but exceeded expectations on comfort - it had a beautiful view of Fuji (a little, was cloudy in the morning) - Tatamis were made for you and they were so comfy - The rooms were well lit - Super clean, stains can be found on some of the wardrobe sliding door but I dont mind, this facility has been around for awhile - Mini bar packed with enough hydration for us if needed (extra charge) - Bathroom was real cozy, had a heater and all the ammenities. The refa hairdryer was a bonus. - Our private onsen was perfect! I ended using this most often, didn't bother with the public baths - Wonderful dinner, very memorable kaiseki where you can order extea alcohol if needed

None, location wise, it was just challenging to check out from but the facility offers many options like shuttles to Odawara st (I wasnt going there), and free shuttle to the Lawson near Motohakone (I was heading here, but the shuttle only starts at 1103). Cabs can be tricky.

View is unforgettable. Staff were excellent.

Perhaps much bigger hotel spa zone. Bath was older and smaller.

Japanese style, soft tatami floors, gorgeous view, warm onsen.

The old smell in the room, the slightly humid feeling and smell from the futon, which made it almost impossible to fall asleep; quite neutral/indifferent service - not a Japanese hospitality one would hope for considering the price. The food was so so. The onsens were nice but the facilities need maintenance. The women’s onsen outdoors had ugly plastic shields, ruining the view and giving a very cheap feeling. Dirty curtains at the entrance to the onsens 😣. The whole hotel needs some refreshing. The location is a bit of a middle of nowhere, which was the point, but unfortunately there are much less outdoor activities than we would expect - too little infrastructure.