LVM Stays

Nice apartment. Good facilities in area , close to a nice Italian restaurant, generally clean and close to public transport

Very good location. Comfortable bed and reasonable facilities. Supermarket and tram stops nearby.

A little more attention to details needed. Light bulb missing, only 2 teaspoons, lever on bathroom tap broken. Limescale in shower needs removing and ashtrays on terrace weren't emptied when we arrived. TV at odd angle above bed.

The apartment was clean and modern. It had all the basic amenities that you would need to self cater for a short stay. The mezzanine bedroom had a roomy feel to it, the ground floor living area was smaller but cozy. The small patio outside the room was fine for sitting out in the evenings. The location was ideal for getting into the centre (walking or by bike) and there was a very handy small supermarket nearby. Overall a nice place to stay for a short break and would use again. The hotel is in a quiet area so not much noise from outside. It was a stones throw away from the Peace Palace which is a lovely place to walk to and view.

The self service check in process uses an app that gives you the door codes after the appropriate check in time. Great, except that if you dont have a mobile data connection on the day of your arrival you have no way to get in. This happened to me and I phoned the hotel contact number, the automated response patched me through to an emergency contact number where I got an answering machine. I left a message but never got a call back. We managed to gain access after connecting to the neighbouring Pizza restaurant's wifi. If you're going to operate a self service check service then you also need to have an actual person at the end of an emergency contact number to help when things go wrong - not an answering machine. The lighting in the hallway is a little too low to clearly see the pin pad for entry to the room and you need to have a small torch or light to help with this.

L'emplacement était bien, pratique comme point de départ pour rayonner dans la ville. Nous avons eu toutes les informations en amont pour pouvoir nous rendre au logement de façon autonome, c'était pratique.

Le manque d'équipement (grille pain, passoire, pas de savon dans la douche). La taille de la pièce de vie, beaucoup trop petite pour 4, la baie vitrée sur le trottoir et les passants, le bruit de la rue, les rideaux qui n'étaient pas assez occultants