There were lots of neat activities like late night ramen and ice pops! The private onsens were very pretty as well. Tattoos are allowed in private onsens, but not public ones (but if you do have tattoos, they give you skin covers to wear if you do want to go into the public ones). They do charge for the bathroom tub, I believe, but it's only 300 yen for one click of the button. Otherwise very fun and highly recommend! You definitely get what you pay for (in a good way) :)

Beautiful ryokan hotel with attentive staff, the overall atmosphere of the place is calming, perfect for a retreat. The kaiseki meals for dinner and breakfast had generous portions - food was pretty good (but not exceptional compared to other ryokans). There's also free yakult, ice cream / ice lollies, tea and late night ramen served at the lounge during different timings, these were nice treats to have after a good soak at the onsen. We loved the convenience of having shuttle buses to and from Karuizawa (inform the hotel in advance via email if you wish to take this bus!), and also to and from the Kusatsu Onsen Yubatake!

Building is traditional, serene yet elegant decorations, nice choices in kimono or samue to relax… and hot bathes are just fantastic! Breakfasts and dinners are too die for… I will definitely visit again!!

Great stay! Staff was friendly and courteous. I really enjoyed the private onsen in the room and 3 private outdoor onsens. In addition, there is a free shuttle bus to the bus terminal near the center of town and Yubatake. Will definitely come back!