Hilton Garden Inn Albany Medical Center

We had to keep my sons cat for several days and the staff especially the cleaning was very accommodating.

Room was nice. Facility was clean and quiet. Location was perfect for where I needed to be.

The parking was a mess. Not enough spaces to park all the customers cars. The exit is next to impossible to navigate and scan to leave.

Everything is clean and elegant.

All good

The beds were comfortable. Close to the highway. Convenient. It's a great location if you have to go the hospital, which is right next door. LAw school across the street.

It's on the not so great side of Albany. Have to drive through alot of sketchy areas to get there which can be intimidating once the sun goes down. We have not had the best results from Hilton hotels generally. It's annoying to have to scan your room key to take the elevator to your floor, especially if you have arms full of stuff like we do. One thing that irritated me was the parking situation. I had to go back to the front desk three times before we could even park, up three flights of stairs. To get in and out of the parking lot you have to scan your room key and we went back three times to tell them that our room key wasn't letting us out where it said EXIT. and it wasn't until the third time back up the stairs that they told us the exit gate hasn't worked for weeks and we had to go back out the same way we entered.