Location , rooftop pool , Clean rooms

Very thin walls so can hear next door neighbours very clearly. Also guests staying should be able to create a tab to pay at the end of their stay- for extras like drinks and breakfast . I went to bed and was woken up to pay for my bar bill one evening even though I asked if I could pay it in the morning as I had 2 more days of staying at the hotel . I was constantly asked by staff what room number I was staying in, which I understand staff need to know, but informing staff once when ordering a drink should be enough for them to bill the receipt too, guests want to feel welcome and that they can relax and enjoy their stay , not just like visitors .

Beautiful hotel with great facilities and amazing view. Very comfortable and easy to manage our stay. We had everything we needed

More vegetarian options but the restaurant actually did there best to provide options each day

This is my second stay at Trillium and we absolutely loved it! As usual, the room was clean and smelled fresh as we entered the room. This time we decided to eat at the rooftop bar and catch the sunset as well. Service was quick, Prabodhana the pool attendant was quick to give us our towels and made sure that we were comfortable. Food and drinks was as good as the last time! I hear they are planning to launch a new restaurant by the end of this year, hopefully we’ll be back by then! Special mention goes out to Ishara who I believe makes the best iced coffee in town. Absolutely love staying here!

Location

Service

Nice hotel, not the typical sri lankan accomodation.

This hotel does not have the facilities of a 5 star hotel. Rooms were nice but there was a really weird smell. Breakfast that is included has just a few basic options and it has nothing to do with 5 star breakfast buffet. Lastly, the staff. At first, everyone was nice and welcoming, but it changed the day we were supposed to leave. We were basically kicked out of our room at 13:00 even though the check out was at 14:00. It would not have been a big deal if this wasn't the reason why we chose this hotel. We wanted to relax a little more before going to the airport and traveling home for more than 24 hours. We couldn't normally comunicate with the staff, they were repeating that we have to check out, because other people are already waiting for the hotel room. We couldn't discuss it and we left for the airport early.

Staff was very friendly and supportive. Meals were great we loved it. Very calm environment. Rooftop has a good view. Rooms are also very clean and luxurious.

The location was extremely convenient. Given that the rooms were well above the standard and very elegant, and the food being top notch, the stay was definitely memorable 😇

This hotel is very dirty not like it seems in the pictures and there was no service or help from the staff even they have a bar but they can't serve us the food and when we were checking out the reception guys they were asking for more money with no reason like they want to rob us It was a very bad experience to be honest the worst hotel I've ever stayed in sirilanka

Staff and service

Entrance facade, that should be renovated.

The room was super comfortable and the bathroom had everything i needed! (All toiletries were provided) . Room service was fast and the staff was very friendly and helpful. I had an early dinner at around 6pm on the rooftop and the sunset was unreal 😍 the phad thai and nasi was to die for, definitely the best nasi I’ve tried in colombo!! Planning on staying at the hotel again and also coming with my friends for dinner very soon! 100/100 💯

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Colombo

Did not have breakfast, location is very convenient for myself.

Internet kept dropping out. Hot water was not consent.

The rooms are furnished to perfection and have the right kind of ambience to make the stay feel as cozy as possible. The food and menu needs a few more additions but probably some of the best food I’ve tried in Colombo (I strongly recommend the Pad Thai and the baked crab) my wife and I ordered this twice in one day! The rooftop and the view is just fantastic, the kind that makes you want to stay!

The menu needs a more desserts!

Nothing to like, it is a bad hotel.

Smell very bad, and dirty. The staff lies about bookinh.

Service and staffs were really good. The staff named Mohamed from the housekeeping was very friendly and nice for us in the full journey. Thankyou for the excellent service

The pool was not as expected.

staff are lovely and room beautiful

swimming pool needs some work done on it

Staff was nice. Good breakfast. Everything was working and rooftop pool was a plus.

Location.

Room was lovely, pool was also really nice.

overpriced food, not much choice, overpriced drinks, balcony was filthy. phones took ages to answer when needing to speak to someone!

Employees were helpful

with any standard the hotel is not a 5 stats! how it is mentioned like this is a mystery! breakfast was very bad. never ready. You should order from a very limited list and wait for a long time to receive it.

The rooftop

I really liked the room as it was spacious and had a nice design. We also enjoyed a good breakfast and the view from the rooftop pool. The hotel employees were really nice and helpful.

The only thing we didn't like was the smell in the room due to mothballs in the wardrobe but when we asked the employees to remove them, they did it immediately.

The beds were very comfy. and the view on the rooftop terrace was exceptional.

pool was dirty and a lot tiles were broken. room was dirty. the “garden view” is a view on a cemetery. birds all over the all over the place. it was that I already payed for the room otherwise I would have left.

Location was great as it's close to family. Staff were very friendly and helpful. Prefect place for a single traveller or a couple. Had breakfast there limited choice's but good, Sri Lankan breakfast was nice highly recommend.

Toiletries/ toilet paper need to be replaced more often. Would like fresh milk for tea and coffee as had no milk. It was a little noisy with people in next room, could of had more gap between guests as it wasn't full.

The Hotel Manager was a very professional and helpful person. She was an important part of our enjoyable stay at the Trillium