Excellent outside bar area with good drinks, food and atmosphere.

Nothing

There is no doubt and any questions. Perfect place to stay and has a very professional staff from the word go. All the facilities are standard level and one of the best hotels in Sri Lanka.

There is nothing to mention and everything they provided as we need it. I love it, and thanks for the professional service and for maintaining such first-class standards.

Loved the hospitality provided by the staff. Sri lankan hospitality is unbeatable! Food tasted great. Loved the options. Dinner buffet was fantastic. Service manager Barie helped us out and accommodated our requests. Exec floor lounge staff were very accommodating as well. All service staff goes above and beyond to ensure that we have a good stay.

The service staff reduction was notable, especially in the restaurant. Some buffet items were not replenished once over but were replaced with something else. We stayed at the executive floor, but the rooms appeared outdated. The bed was not as comfortable as my previous stay. Besides the perks of exec floor, the suite wasn't anything special than a king bedroom.

I liked the hotel, the facilities, the food, and the staff. It was clean and organized. The staff goes above and beyond to do their duties and to make sure the guests are satisfied. They are very respectful. The breakfast buffet had a good selection of food. I had a great time and the staff made us feel special. It's conveniently located. I would stay again and highly recommend it to anyone.

Not able to buy water bottles with ease. The ones sold at the bar was quite pricey for less than a liter of water. Some breakfast buffet items were dry (string hoppers were dry, roti was hard). The fruit juices were great but could use less sugar. Air conditioning in common areas shut down at times. The pool area could use more shade and shelters.

Supun at the welcome desk was great Lovely bathtub!

Great location very helpful staff and very good food

nothing

I booked through booking.com and at the web it was 28000 SLR but they charged me 36000 but if booked directly they told me their rate was SLR 20000 as I booked through booking .com I had to pay 36000. this is very disappointing issue.

very friendly, clean, beautiful hotel. the stuff is absolutly amazing

unfortunatly it was very loud because of the bars just in front of the hotel

Everything was perfect

31st dec party was noisy. Rooms should be more sound proof

every thing just perfect

Everything is good..

Rooms are bit old, need Improvisation.

Location, Staff and facilities. From Reception to Room Service all of them were good. I’ve requested for Cake and Flowers to be arranged for our anniversary for a cost but they did it free which shows how customers are valued. Thanks for that.

I thought room had dust, I was able to see dust all over the room not sure it’s from the carpet.

just about everything

not a lot to dislike