Die Lage ist klasse keine 5 min gerade aus und man ist auf der Einkaufsstraße, in 10min ist man an den meisten Sehenswürdigkeiten. Das eigene Becken auf dem Balkon war auch schön nach einem anstrengenden Tag und die Betten bequem. Das essen, vor allem das Frühstück, waren super.

Das Hotel hat an vielen Stellen eine Renovierung nötig und ist auch an einigen stellen nicht so sauber (Betten, Klo, Dusche und ähnliches werden aber ordentlich geputzt). Das Abendessen Angebot könnte teilweise wärmer sein.

実は手違いで宿泊できませんでしたが、一旦引き落としされた宿泊代金を、事情説明後にその事情をおくみ取り頂き全額返金頂けました。きっと施設の方も素晴らしいもの推察いたしております！

ありません。

部屋が快適だったこと 露天風呂が翌朝もちょうど良い温度であったこと 対応がスムーズでした

ご飯がどれも冷たかった レストランに入った際の匂いが異臭がした ご飯の質がよくなかった

部屋の雰囲気は、写真の通りの和モダンで広さも十分、よかった。 抑えられた価格の中で、要所で良い時間を過ごせるよう、空間作りが朔風されている。 フロントの、東南アジア系のと思われるスタッフが、キビキビと対応がよかった。

洗面所はやや狭く、尿のようなにおいが若干気になった。 バスルームは良いとは言えないが、大浴場を利用したので使用しなかった。 建物は何かを改修したらしく、床に不自然な出っ張りかあったりするが、気になるほどではない。 大浴場の冷水器前にクモの巣があって通れない状態のままだったり、プールは使用していない時期とはいえ掃除が投げやりだったり、と、共用部は掃除が行き届ききれていない部分もあった。

Walking distance to Tori gate and central street/shore. Choice/variety of food (especially for dinner). Pool (though very small and not the cleanest but nevertheless very appreciated during August!) Size of the room! Very comfortable for 2 of us, could accommodate even more of us

During breakfast, when certain food was finished, it wasn't replenished. Cleanliness of swimming pool. Hotel could do with some renovation but still comfortable.

No clean towels at disposition, they had to give me a mop for my shower. This is scandalous for an hotel, even more for a really expensive one. There is no isolation, we can ear every thing from every direction. Japanese staff was sufficient, and not even trying to speak English and not helpful at all. It is a shame for the Japanese hospitality. Don't give money to people who don't want to earn it. RUN AWAY.

The hotel was expensive but offers a great experiment and the luxury to enjoy Miyajima on the evening, without the crow and enjoy the sunset and sunrise on the island. To room was huge and very clean, the bed very confortable. The hotel have a whole floor dedicated to well-being, with a salon, onsen, exterior pool, rock bath, karaoke room... That you can access anytime on the opening hour. They have also kimono at disposition at the entry, a little shop on the 1st floor.

The staff is nice but does not speak english, so be careful if you don't speak japanese.

Very nice rooms, clean and friendly staff.

I loved the location and the price, and the private onsen inside the room was absolutely lovely. The staff was super nice and I loved that everyone took their shoes off inside. The room was so cute and it was so conveniently located! There was free water and there were vending machines on the property.

There was a cockroach in the room. ): We were able to catch and release it but it gave me a little scare and made me worried for the overall cleanliness. The beds were also a little hard. But I would definitely still return!! I understand that in extreme heat it is hard to keep roaches out.

Great breakfast and dinner - lots of choices, for even the fussiest of diners. Very close to everything, walked everywhere and was very impressed with the attention to detail by the staff. The whole family loved our stay, we would definitely return.

Happy with everything

Itsukushima is a beautiful place to be and stay but not in this hostel or it will give you a bad experience.

We leaved the hostel after 1 night (we booked for 4 nights). We are a family of 3 members, the youngest of us is 18 year old (a young woman). The room were for 2 people not for 3. No place on the room to use futon, the shower in the livingroom so no privacy at all and the restaurant aren't clean. No documentation in English are available, this is not a real problem but it added to the bad experience. Despite the fact that at our floor, we have one of the biggest room, it was really small. The photographies aren't accurate.

Room was very spacious and outdoor private onsen was nice. It was only a short walk to the food stalls and shopping street.

Facilities felt dated and not clean. Robes were provided in the room but they felt old and not very clean. The facility felt understaffed. Bins near vending machine were full of rubbish left with extra trash left next to the bins before we left for a stroll in the afternoon. We came back a few hours later in the evening and noticed that the same bins had not been cleared and even more rubbish was just left in a pile next to the overflowing bins. This was a little off-putting in a Ryokan/Resort style accommodation where shoes are to be put away at the lobby.

Big spacious room with nice views out over the town and water

Place was getting a bit dated and was quite dusty, the reception staff spoke very limited English

A nice, but old-fashioned hotel needs to be refreshed. Good location in a quiet area, although the hotel has thin walls, you can hear everything I liked the game room, ping pong table, onsen and karaoke room.

Nothing really.

Dated and tatty. Facilities advertised not available. Room stank of smoke and as mine smokers this was really offensive. No staff spoke English, so no point in requesting a room change. Minimal signage in English, especially in operating equipment. Shoes had to be removed at the entrance and their reused slippers worn. These were all one size - to big for me and too small for my adult sons. As a result this was quite a hazard walking safely especially on stairs.

The buffet dinner is a must at 4400 yen! Shabu-Shabu on demand that would have cost a fortune elsewhere and all you can eat Sashimi. The onsen in the room was fantastic and the room was very spacious. Staff don’t speak English. it did their best to help out using apps etc.

Could hear everything outside the rooms and the floor above. No sound proofing at all so would not be great if you have kids or want some privacy. The provided shoes were tiny and didn’t fit my husband or myself. Some dust around bottom of furniture, not well cleaned but not too bad.

Huge room onsen as well as bathroom in the room loved the yukata we got to wear free coffee/tea making facilities in the lobby big comfortable beds good location able to leave our luggage before check in and after checkout

in the middle of the bush,so the frogs noisy and there were a couple of insects in the room not as cheap as some other places we stayed at, but for that we got to stay on the island and experience the onsen.

Of two 3 week trips to Japan, this has been our most disappointing stay. The indoor Onsen lacked atmosphere but was the only plus to the stay.

I would have thought during covid shutdown the facilities could have been cleaned and freshened up, but there were large dust bunnies, water stains etc. After long days out, it was quite a walk. Unlike other properties in this price range there was no courtesy car either. We also had to make our own beds (and the futons were thin). The wifi was weak.

The physical location had the potential to be quite charming and was clean. One staff member, who was junior to another and directed to try to deal with my concerns, was exceedingly diligent in using his translation app to communicate with me, since my app would not work with the WiFi connection being poor in the lobby.

It was not completely obvious that meals could not be added to the booking upon arrival. I did not have the chance to have dinner. This meant my meal was a purchase from the "gift" shop and eaten in my room, and very limited. The breakfast time that was offered was too late related to my departure. I was given a room that was not as described in my booking. It did not have a hot tub. Although I could not show the following, the booking site also showed standard beds, not futons. I was more unhappy about the lack of hot tub, which was pictured on the booking site, and also in some literature in the hotel. I felt the answers I was given were meant as almost mistruths to stop me from pursuing things. Then I was offered a room that would match my wish, so they said, if I chose to pay another 20000JPY. THAT was like paying for a second room and well above what the rate for the first one. To top it off, no pets were allowed on the property, according to the booking site confirmation. My last complaint was that I had a bonus in my room; a pet corral all set up with the housekeeping to go with it, which was not on my request. I am not adverse to animals, but it occupied a corner of space and wasn't needed by me. I have photos. It seemed like perhaps it would be removed, but even that did not occur. In summary, I think there is a big gap between what the booking site stated and what the facility provided. I feel distrustful of using a booking site in the future. On the booking, one is offered a chance to ask the facility questions in advance, but a response never came. There was a morning staff member who had some ability to speak English. I suspect he might have handled things differently should he have been on duty on the evening of my arrival.

Big room and very good location!!!