Breakfast experience was terrible. We waited 30 minutes to be seated even though there were multiple tables open. We were told we could not be seated until there was cutlery on the table. Yet you were so shorted staffed they could not get the cutlery on the table. We also were told that we could not wait outside because we would lose our place in the que. I am still waiting for the manager to arrive... We were 30 minutes late for our wedding function because of this.

All went very well. We have stayed there before and therefor we choose that hotel again. Staff are well trained, friendly and polite. Hotel food was excellent. Great breakfast.

Nothing. all was good

Location, parking, breakfast.

A bit of confusion at check in.

Very nice

Nothing

When we got there, staff was very welcoming

when we got to our room after travelling for 7 hours, found that the aircon was not working. the bathroom door does not close and when one is having a shower the outside gets wet., did not explain that the wifi was open - we used our own data. Ordered room service for a pizza and drinks and after an hour the food did not arrive , had to call again to find out what the problem was. Breakfast - the first 2 days had a chef who was a know it all, did not listen, however on the last day the chef was brilliant

Location is good especially if that is the area you want to be at.

the only issue was that the wifi stopped working the evening of 21 Jan and did not come back up until the time we checked out out around 9:30am the next morning. This was unfortunately as I had work to do and could not.

We loved the breakfast. Everything was fresh and tasty. All the staff members were very friendly and they made us feel relaxed.

The bed was not all that comfortable and there was only one bottle of water. It would have been nice if there were two cold bottles of water waiting for us in the fridge after our hot trip from Rustenburg. Two sachets of hot chocolate would've done the trick before bed rather than normal tea or coffee but that's just us! 🙃

rooms were fine

Check in was a hustle, the were issues and i had to pay in more money

breakfast was exceptional best omelette made by the chef (really dont want to make a mistake with his name but he was a very friendly guy tall and full of jokes which gives a person a good vibe for the entire day )

Fabulous surroundings

The bed was not as comfortable as I might have liked

fast check in, and nice clean, quiet room

The duvets are WAY too hot, not sure what is the reason behind his. They are comforters for european winter days, not 30 degree Johannesburg .. you need to give the option of sheets or something else, cooler.

I like the breakfast and location

I did not like the room layout, honestly I felt i am sleeping in bathroom, i really did not like the open sink concept.

Same like other hotels

Room size is small and have basin in the toom

Great staff! Friendly, knowledgeable and helpful

No in room iron. Iron had to constantly be ordered up to the room daily. No speakers for music. Small little amenities that would of made the stay a bit more comfortable. Kitchen/dinning hall should provide morning lunches for guest going on extremely early excursions. Especially if breakfast had been paid for.

Everything

Nothing

Breakfast was fantastic - good quality and well prepared food. Food were warm and tasteful. The staff were very friendly and professional. Great experience. Rooms are clean and feels fresh. Love!

Nothing, all round a good experience.

Location. food. exeptional hotel.everything. very clean

not being able to book in before 14h00

Room service staff are excellent and friendly. Rooms feel new and fresh. You can exit the hotel directly on to the Montecasino plaza with all the restaurants outside.

Joburg in June is freezing - and air conditioning in room couldn't get temperature above 21 degrees. Basic room is missing an armchair to relax. Had to sit on hard chair or on bed.

The openness and lightness of the room

The rooms are a touch on the small side

The breakfast. It was quite delicious with so much choice.

The bathroom shower!!