Clean room, breakfast was great.

Following the written instructions when self-checking in, it was confusing to say the least.When I needed help phone number on the invoice was inaccurate, kept transferring to a message box. Correct phone number was displayed after getting in the lobby. Bed was squeaky, kept waking up my partner every time I got off the bed. Room was clean and quiet.

Ease of key system.

Trouble with the tv system.

The lighting in the room could have been better

Very Clean.Affordable, staff was very helpful.

maybe add some breakfast options. no one to physically check you in

The only complaint I would make is about the mattress. I think they need new ones. Overall, clean close to everything I needed and friendly helpful staff

The location was on one of the best University campuses in Ontario, maybe Canada. The wi-fi was worked in mostly all buildings across the campus. There was plenty of nooks to sit and lounge or study, sip coffee and relax or get things done. Each building complex was unique to its discipline. A small lake and conservation area was within walking distance but there were bicycle trails everywhere.

I wish there was a kettle to boil water. There was only a capsule coffee maker. However there was meals offered for extra money so likely eating was intended to be done in a cafeteria. And there were plenty of coffee shops on campus but closed by 7pm. Also the central air conditioning made a squeal across the fan grill. It really stood out in such an otherwise quiet place.