the home felt homey, a home away from home

Our stay was okay, unfortunately we were unaware that there was someone in the basement of the home that was not disclosed by booking.com non the agent that I spoke with upon completing of booking that should have been disclosed I was told by the host on Thursday name Doris (manager), as a manager she was not willing to hear our concern never apologized not one, did not even acknowledged that we were unaware of the fact the house was a condo, we were of the understanding that it was the entire house being rented out to us, she never once stopped and said I understand, as a manager myself I would take the client disappointments into consideration and symmetrize then and listen that was not okay