The parking situation is crazy, there is 1 parking pass for a 4 bedroom condo, other pass has to park in overflow across the street. It was not bad for us but I couldn't imagine if the property was full or during peak season. The mattresses are in DIRE need of replacing. They were all terrible. Saw 2 roaches in one bedroom, but none anywhere else. There was no broom or vacuum in the condo which made it hard to keep floors clean, so we bought a broom and dustpan. The condo had plenty of room for our group of 11 and the view and location was amazing. Just some little things that added up. The mattresses was the worse I have ever slept on in any condo we have been in.

The condo was nice. The balcony was amazing! Normal wear & tear. We did have trouble keeping the sliding doors to balcony from the living room closed. If you have more then 2 cars parking isn’t ideal. The over flow parking lot is very small. It cost $84 to park in city parking lot across the road. That being said we had great weather & enjoyed our stay.

The condo was nice. The balcony was amazing! Normal wear & tear. We did have trouble keeping the sliding doors to balcony from the living room closed. If you have more then 2 cars parking isn’t ideal. The over flow parking lot is very small. It cost $84 to park in city parking lot across the road. That being said we had great weather & enjoyed our stay.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was easy as far as booking and dealing with the ECD. Great location to everything, easy access to the beach. Complaints would be cleanliness, beds were uncomfortable, and one parking spot for a 4 bedroom condo was not enough.

Looked like a great property but microwave didnt work. A new one was in a box & I even called & no one installed. Outdoor BBQ grills didnt heat up, talked to maintenance, they were unhelpful. Wrong beach gate code. Vrbo said chairs & umbrella on beach but we had to pay $180.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Rental was nice. should be cleaner- tile floors and even balcony need deep clean. Condo was great location, our 3rd year- different floor. We did have a serious fall in shower (my daughter) and no one cared about the issue. Stairwells for walking up and down instead of elevator are disgusting - that’s not on this room but is part of whole vacation. If you stay make sure you bring tub mats for inside tubs and outside of tub.

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Hi this is a review on Emerald Coast destinations. We have rented a room condo for five years and our daughters renting a room for four years so that’s 9 rooms we’ve gotten over the past 5 years. We usually book early get the best price and secure a room. this year we booked it in January and by April the room rate had dropped $800 for the same rooms in the same complex Ocean Ritz, so I tried to notify Emerald Coast by email and by phone call and when I call them, they say you have to email Emerald Coast Panama so I did several times 3 to 4 weeks.. a month later they finally emailed me back and said they couldn’t do anything about the price. I said if you had emailed me back when I contact you the first time I could’ve canceled for $400 and rebooked and saved $600, all he said is oh do you want to cancel? I said no so there’s no loyalty on being a returning customer. we love the ocean ritz condos. never had a problem with emerald distinctions, but never needed them after we arrived.. with that being said, the room we stayed in had many many issues. No cable box in one of the bedrooms call them. They said we had to go the owner. Well you don’t have a number to the owner.. maintenance guy said contact emerald coast destinations, so we never got that issue fixed. The front door wouldn’t lock, the microwave wouldn’t work, bathroom doors wouldn’t latch, The bedroom door wouldn’t latch, broken wicker chair out on the patio, the microwave wouldn’t work half the time, dishwasher had a tray broken on top, the sink sprayer leaked, so we survived and lived with everything wrong with the unit cause we’re there for the city and the beach. We love Panama Beach just disgusted with a Emerald Coast destinations, and for the room we stayed in.. and for being loyal customers, we booked early to get the best price in the best spot the week before we left they still had availabilities in rooms for $2200

The microwave didnt work and the beds sucked