Location, location, location. View from 10th floor was great. Bed was decent, and slept pretty well. Deapite being close to the elevator, it was pretty quiet.

Mold on shower curtain, leaking toilet tank bolt that has stained the tile floor and mold forming on baseboard. (It's a $5 bolt!) Table with broken leg in bedroom, philthy bathroom fan. Microwave above stove was broken but they furnished a countertop unit. Lampshade in bedroom was dryrotted and falling apart. Ceiling light in bedroom missing two light bulbs. Obviously just collecting rents, not reinvesting back into the upkeep of the property. Had to drive out of our way to to pick up a parking pass for the unit, which was rather inconvenient.

I liked the view of the building.

The staff wasn't very knowledgeable about the reservations. We had to go to other building to talk to them and they just said they didn't know anything about our reservation. I believe there needs to be communication from the Majestic staff and any third party rental companies that way the customer gets the best experience.

That was the worst experience I’ve ever had going to Florida, went on line and was looking for a place $300 a night, showed me Majestic Towers and it looked nice and priced for $1777 so I booked it. With previous experience I expected $200-$300 in taxes, cleaning fees, etc…but soon as I booked they charged me $2,864.65 and said that included a 31% resort fee which came to $549.50 I looked the web site over and over but never ever found were they charge a 31% resort fee, called twice and talked to someone both times and all I could get was (that’s the the way it is) I’m in retail deal with the public and I’ll never charge someone for something that was not disclosed up front! It was hard getting my parking passes, didn’t get my wrist bands until my 5th day, no management on the premises, had hard time communicating with someone, etc….I’ll never use booking.com again and will tell everyone I know about this terrible experience!

Being charged 31% resort fee ($549.50) that was not disclosed anywhere on your website, taking two days before getting my parking passes, five days getting the wrist bands and both were suppose to be in the room upon arrival. Every other time we’ve been to Panama City Beach, this was our 7th time, we always had a welcome packet in our room upon arrival that had the parking passes, any wrist bands that might be needed, one to two day complimentary passes to the reclining chairs on the beach, coupons and/or suggestions to local events and always someone to contact, like the front desk, if you needed anything or had any problems. Not that I remember ever needing in the past but sure did this trip. Sorry but it really caused some problems for my wife and I during this trip.

The room was nice the view was great the pools at the majestic are 2nd to none

We had a great time the majestic towers staff seemed very rude on a couple of occasions at the front desk even though there was no line and they were just standing there seemed they didn't want to answer any questions we had

Beautiful view, good security at parking garage & condo, people were always cleaning, everyone that works here is very nice. Easy access to everything.

The price was steep

I love the view of the ocean

The shower curtain had a lot of mold on it.

Good communication and timely response