-Le personnel est très gentil, la dame de la réception est adorable, nous a aider pour louer un scooter qui était livrer à l’hôtel 20min plus tard -Distributeur d’eau potable et gourde à disposition très pratique -Piscine très agréable dans une petite jungle -Logement très espacé avec petit hammack sur la terrasse

The staff. The customer service. Fulfillment of extra need with a smile( e.g. Cooking of FULL breakfast on the day of checkout so that I could be with full stomach while riding the boat; a ride to exchange money etc etc.) The staff. The location i.e. the beach. The property i.e. the palm/coconut trees; pools; the sounds of water falling in the pool giving an impression of a waterfall, the dog etc etc). The restaurant/ the food. Value for the money.

I wish I had more time to stay here. I wish I had stayed here the first time I visited the Koh Lanta, a week before.

Great stay here, staff are so lovely always a smile on their face. Room was nice bed was comfortable and had its own walkway to the beach. Located in a great place for quick drives to many beaches. The breakfast was also amazing.

Not a thing

Really lovely bungalow. Feels private with good space between the bungalows . Clean, good size and nice terrace. Great Resturant with amazing food. Good location close to the beach. The staff is amazing!!! Our favorite place to stay in koh lanta!

Nice accomodation in Long Beach area, walking distance to the beach. Friendly staff. Breakfast included with brewed coffee instead of instant, that is a big plus for me! Great atmosphere. Clean and comfortable. We travel with our reusable bottles so it was great it had a water filling station instead of providing plastic bottled water like most places. Enjoyed our stay!

The bungalow was basic, with a double bed that felt small for 2 people.

I can't stop raving about this place! The best thing is the awesome staff and owner, dog and cat. Roomy bungalow (we had one of the four bigger bungalows), good cleaning, very good breakfast, nice pool ,close to the beach and many restaurants. A slightly bigger bed (it is queen size so 140 cm) would have been nice, but because everything else about the place is so perfect I can't really complain about that.

very close to gorgeous long beach, as well as groceries and food in walking distance. clean comfortable bungalows with well kept shady gardens surrounding. mostly quiet location and friendly staff

The owner was very welcoming, 5 min walk to the beautiful sandy beach. The bungalow was relaxing and the shower with good pressure. Breakfast was nice with decent coffee.

Bugs! Ha ha...but thats only because its an island and the hotel was lovely!!

The staff of Papillon was super welcoming. We felt right at home from the start. The bungalows are nicely spread on the property making it feel spacious and calm. The kids loved breakfast time as they got to choose their own breakfast package, which includes a variety of toast and eggs, yoghurt and fruit to pancakes. The staff really makes an effort to get to know you and your preferences and accommodate you accordingly. They offer reusable water bottles which you can fill up anytime you want. Pool towels for either pool or beach. Always helpful in giving tips on where to go on the island and always there to just have a chat. To us it felt like a home away from home, right next to the beach and surround by nice restaurants

Very relaxed resort, clean and comfortable bungalows, excellent breakfast, lovely pool area with loungers and friendly, kind staff who were always available to help

Friendly staff and nice bungalow.

The grounds between the bungalows seemed quite bare without many plants or grass. Don’t expect a lush tropical garden. We arrived the 24. December but were not able to have dinner at their restaurant as this was for only outside guests. It is ok to book a private party - they need to earn their money somewhere - however it would have been nice with a notice about this so we could plan ahead.

The staff, they made the stay so lovely. The chap (don't know how to spell his name sorry) and his family are amazing, He goes above and beyond to make sure you enjoy your stay. He is superb, and all staff were friendly and helpful. He also helped arrange trips and transfers ...nothing was too much trouble...Wonderful man The breakfast is excellent, we also ate there at night and were very happy with the food. Location is fab, few minutes walk to the beach and plenty of shops, restaurants close by. Rooms are ok, not luxury but are clean and comfortable Quiet location and surroundings are fabulous I would highly recommend Papillon Bungalows for a beautiful escape to this beautiful island

Nothing

Friendly and helpful staff. Free drinking water and a great breakfast.

Small pool and basic room

the property is clean and well maintained, the people are very kind and helpful and breakfast is adequate. the walk to the beach is a little adventurous, about 5-8 min on a simple path with some rubbish near the beach. nothing to do with the property as such who are very eco conscious, fresh water always available. you can also walk through the hotel next door. the beach and the water are beautiful. the main road is also not far to catch a Tuktuk to the pier or the supermarket.

a very noisy croaky cockerel in the neighbourhood, who likes to make himself known early mornings.

staff were amazing and friendly and the bungalow was cosy. pool was so clean and they surrounding area was spotless! breakfast was huge and so delicious, I would go back in a heartbeat

nothing

Friendly staff, clean bungalow

when sitting on the terrace you look at a constuction site, loud road to hear, swimming pool is good for cooling down but not for swimming, old but clean Bungalow, no coffee sticks in bungalow

The secluded garden with hammocks, the pool, our bungalow and the proximity to the beach