This accommodation exceeded my expectations. Great location, the room (or rooms) are even better than what the pictures show. Great attention to detail in all senses!

Breakfast could be improved, especially considering that everything else in this hotel is AMAZING.

The staff were excellent!!! Very pleasant to deal with; very knowledgeable about the area. As accommodating as any staff could be. The apartment itself was also extremely nice. Almost as nice as my own home.

The 2nd day of our 6 day trip, the elevator went out of commission and was not repaired by the time we left 4 days later. This might not have been such an issue, however, we were traveling with my 88-year old mother-in-law and climbing/descending 5 flights of stairs placed a limit on our ability to 'come and go' as freely as possible. I would never rent a vacation home that had a 5-story walk-up and found this problem to weigh heavily on my family's ability to fully appreciate our time in Mexico City, given the premium we paid to stay at a Viadora property. We could have spent the same money on a nice hotel in the same Condesa neighborhood and not be inconvenienced like we were. Am not sure that in the future I would risk renting another Viadora property given this issue.

very friendly staff and good location

the shower in my room had a very bad shower head, and awful pressure. also the hot water ran out twice in 3 days

location was great great use of the space lots of amenities in the kitchen in the room friendly and helpful staff

breakfast location was beautiful at the well designed rooftop but limited food options

The WiFi connection was very poor

Apartment distribution very comfortable.

Devices weren't connecting to Wifi, had to manually reset it to fix it

great location at a safe neighbourhood. super nice and friendly staff.

water flow from the Shower is a bit weak. one can hear water running through the pipes in the room. depending on the location of the room, one can hear the people in the corridor. In total the price is a bit high for the whole package one can expect to receive.

The spacious space. Good size bedrooms & bathrooms. Fully stocked kitchen.

Need better quality towels. More attentive staff during breakfast hours.