La ubicación es excelente, el hotel muy confortable y el personal impecable

Un poco de feo olor en el cuarto cuando volvía a la habitación después de pasear un par de horas.

Muy comoda

No contrate el desayuno. La ubicación es excelente

El hotel cumple mis expectativas por eso cada vez que viajo a Madrid me alojo allí.

Todo

Todo ok

Ubicación,confort,calidad

El parking un poco caro

Friendly staff, and the location is within walking distance to many attractions.

Excellent location! The rooms were nice and clean, beautiful painted mural  on the wall, renovated in recent years. We took a room with a nice terrace and loved it.

Breakfast was ok. But not great.

The room, the beds are very comfortable. The breakfast is very delicious and with variety of food

Central and great location with friendly staff!

Paying for car park.

Madrid is a big city, but this central location allowed us to walk to many sites, though many were a mile or more away (museums, parks, etc).

The hotel is situated in a quiet little corner in the middle of the commercial district, within a walking distance of numerous sites and Plazas of Madrid. It’s also close to 2 central metro stations that could help you get fast almost anywhere you want in Madrid. The room was big enough for a family of 4, well equipped, very comfortable and very clean. The personnel was very helpful at all times and made our stay so pleasant! We are grateful for that! If you are staying in this hotel don’t miss out the breakfast! Great variety and a perfect way to start your day! All in all the hotel is a great choice to make your stay in Madrid very enjoyable!

I can’t think of anything I didn’t like about this hotel. It made my stay extremely comfortable.

The hotel is beautiful, with an interesting decor, new, and very clean. The location couldn't be better, few steps away from the Gran via and very close to major attractions like Palacio real, Plaza Major and mercado San Miguel.

The hotel has a rooftop terrace to which, unfortunately, we could not access. We were told the terrace opens in summer, but I wish this was better communicated at the time of booking

Fabulous hotel, I loved my room (332) with its own private terrace.

I was worried initially when I arrived at 3am and saw a strip club next door and thought I had chosen badly. Gran Via neighborhood was perfect! One street off Gran via. Easy walking everywhere. Room was clean, bed was comfortable, shower was amazing, and staff were helpful and courteous. Great option for affordable hotel in Madrid! Will stay there again!

smart property near the gran via

small elevators, poor English spoken at reception.

room very clean , location is super Wifi is excellent

Great location, clean, nice staff, good services

Amazing room, lovely staff. Cleaned every day with new towels and beds made. Amazing location. Staff were the best part - would do anything at all to help.

nothing

location was great! staff was kind and the food was good, but not enough for A kosher meal guests. they don’t have a trash can (we used a bag from any store we bought from as a trash bag)

beautiful hotel!

Great atmosphere and location. The staff is super helpful and friendly!

Not Applicable

Everything was great.

Very helpful staff ( they even stored our luggage for 10 days before we arrived), very comfortable room and being able to get drinks and snacks at the bar.

The location - there were very few cafes / bars nearby.