location, location, location

internet access could be improved

Lovely place, a paradise with sea views in the center of Valeta, amazing views, beautiful gardens, infinity pool. ……Wonderful restaurants, café bar…….is really like a movie from another time with elegant charm, love for the small details….enormous spaces…like a palace. There is a perfectly new and renovated Spa. Staff with a constant smile, attentive and extremely friendly, all of them, absolutely everyone. A place that exudes positive energy and good vibrations. I would have stayed longer. unforgettable place

the Room a bit old. Needs a redecoration

The best hotel we have stayed at in the Mediterranean. From the general manager Robyn, down to hotel services, hospitality, the restaurant staff, pool bar, spa and housekeeping staff, nothing was too much trouble. We went to Malta for our 31st wedding anniversary and picked the hotel purely on previous reviews. They didn't lie. The impression was of everyone at the hotel being committed to excellent customer service. Ideally located within 400 metres of the capital city Valetta, it is quiet with it's own pretty gardens and private pool. There is also an excellent spa and indoor pool. Luxuriously comfortable well appointed rooms (pay a little extra to get a room with a view over Valetta harbour) - they even top up your mini-bar for free each day. The hotel is also convenient for Valetta transport hub (explore Malta by bus - a single journey is 2 euro to anywhere on the island - it's great fun). We had a wonderful time and will definitely be going back.

Nothing.

Historical Hotel

We thought the Lounge was especially beautiful and the Pool was outstanding. The hotel staff were very welcoming and professional. Breakfasts were excellent (though the eggs were small and colourless).

Nothing

The location is top, the rooms are refurbished but I think they should have invested a little bit more. The pool inside and the sauna are well maintained and are unusual good for a city hotel with that size. The outdoor pool [long way through the nice garden] is perfect located and a bar invites you to stay there.

The offer at breakfast are much lower than others [same price / positioning]. The rooms could have a higher standard.

old school grand.

nothing

Everything about this beautiful hotel was splendid

Having agreed to carry out hairdressing activities on my partner and visiting friend by phone , we came back from a good day in M-dine by urgent taxi ,we were then told that this was not possible by an exceptionally rude and dismissive lady in the salon who i believe to have been the owner , really offhand considering they had earlier agreed to it

its historical value and its location. the beauty of the interior desgin. The spa and the amazing staff!!

no comment

I love everything about this hotel, the staff are all really friendly and very helpful. The food is great and the beds are super comfortable. Fantastic location for a city break, as the historic city of Valletta is a two minute walk from the hotel. The gardens and pool are beautiful!

The hotel staff were exceptional, welcoming, friendly and very efficient. The building, rooms and public spaces were immaculate.

In room media (TV and satellite options) was very limited for a premium hotel, this offering badly needs an upgrade and compares very poorly with other hotels at this level.

Everything!

Excellent location, hotel very beautiful with a magnificent pool area. The spa facilities are great and high room standards.

Room a bit small

An extraordinary hotel that could be the reference for the 5-star classification. The architecture, the location, the garden, the outdoor pool, the staff, the food, the bar, everything is superlative so I consider it the best choice for staying in Valleta.

Everything was very good. I have no comments.

Top quality hotel made even better by friendly, attentive, highly professional staff. The breakfast was second to none and the Concierge and colleagues were always ready to assist in any way possible.

Location, staff, the room was perfect, the spa was amazing

Room service extremely expensive, but what did we expect 🙂

My daughter and I had a 3 night holiday stay in Valletta and I can’t complain about anything. The room was clean and the view amazing, breakfast was delicious, (you have a choice of ordering Eggs Benedict or having the buffet), the location couldn't have been better (we were so lucky that there was a festival on and the hotel was well placed for everything. The spa treatments were fantastic, (Want to go back there for another massage). Every staff member we came across were courteous, happy and welcoming. The hotel went over and above taking us to the airport at the end of our stay. One of the best hotels both myself and my daughter have ever stayed at, and we have stayed at some lovely hotels. Highly recommend.

The only thing we didn’t like was that we were only staying 3 nights. The hotel is incredibly polished. Oh, I can think of something. I requested, and double checked before we travelled that we had a twin room… when we got to the room we had one bed. I spoke to someone on the floor we were staying and they dealt with it immediately. No fuss, no wait…. All sorted.

Great location, very clean, staff very helpful, excellent service

We traveled to celebrate our 28th wedding anniversary, but the bed was not double, it was 2 twin beds side by side. The beds kept sliding away from each other if we tried to meet in the middle. Only 1 European outlet for charging the phone, which was not by the beds, we had to take turns.

Breakfast is super The restaurant is fantastic

The pillow in the room