free coffee, decor, very central, fridge in room, ice available, wonderful breakfast, friendly staff, quiet

no view, poor toasting facilities

Breakfast was okay location was a problem because there are two hotels very close to each other and we were taking to the wrong one there should be a clear distinction between them and the guy at the desk said it happens all the time totally unacceptable

Cannot compare this hotel to the town Hotel in Oslo that place was a gem about it was wonderful

the breakfast was fabulous!

location, location, location!

none

As so many before me have written, the breakfast was amazing. The room I got had a wonderful bathtub (I asked for that), soft bed and was amazingly clean. The soup in the evening was a very nice touch. Lobby had nice, cozy lounge furniture and was perfect for a glass of wine.

I can’t think of anything

I liked everything! The breakfasts really are amazing as per all the reviews. A huge selection of lovely food, coffee, teas and other drinks. My favourite was the machine that freshly presses your oranges… Gosh! I loved that! The bed was so comfortable and the room had lovely block-out curtains ensuring a nice dark room at night. The staff were all really amazing. I needed to print a contract and then asked for it to be scanned again, and not only was the lady at reception super helpful in doing that, she also did not charge me for it, which I could not believe. And the best was that we could have a complementary dinner there when we arrived cold and tired from the airport. Warm soup, bread, pasta, cheese, salami, jam and pastries and lovely cappuccino. Arriving at 8 pm with a 12 year old being a single mom in a city that I’ve never been to before, this was such a heaven-sent that I did not have to go look for a place to get food from when we landed, and the fact that it is complementary just blew my mind! All communication before the stay via Booking.com was answered promptly and great advice was given. There was a problem with the plumbing in my room and I was given the option to move to another room or to get the janitor to fix it. I chose the latter as I did not want to pack and unpack in a new room and it was fixed (and the room cleaned) before we finished breakfast, so I was not inconvenienced at all. I highly recommend this hotel and would most certainly return if I’m lucky enough to visit Bergen again.

Fabulous breakfast great variety and wonderful quality and exquisitely comfortable bed too

Not the most disabled accessible hotel. Disabled loo downstairs and both lifts out of action.

location and breakfast was superb

radiator positioned behind thermal lined curtains!

The staff at the front desk and in the dining room were very friendly and helpful with directions . The room was very comfortable with a nice view and the breakfast was outstanding. It was also very quiet.

We were quite satisfied with our stay.

Good tv. Big window. Gréât bfst

Little bugs in the room. Had to ask to change from 1st room with a shaft view to the blue bldg. Decor is heavy and odd. Bar noise at night

lobby was comfortable to spend time in; loved the espresso! Free shoe shine/cleaner machine in basement was a pleasant surprise. Best breakfast ever! loved the option for a cheap box lunch. Great staff, super friendly and accommodating.

bed could have been more comfortable. step up into tub for a shower could be challenging for short visitors

The breakfast was REALLY amazing!

Everything about the hotel suited us. the breakfast was superb!! loved the lounge space where guests can make their own cappuccinos.

clean, location, breakfast, staff

Great location with walking distant to landmarks and market. Many restaurants nearby. Superb Breakfast

I find it a bit too warm in the room and I can’t adjust the temperature well from heater knob.

includes a light dinner. great breakfast!!! only stayed one night. very good location.

the room is a bit small. but we had everything we needed

Excellent choice

Staff was very friendly and helpful, the breakfast buffet was excellent, the room was very comfortable with coffee machine much appreciated.The location was great and we could walk everywhere we wanted to go.

There was a damp odor in the hall

The breakfast is amazing

Maybe put an international adapter in each room

This is what one should get when paying over $300 per room. the room is spacious and comfortable with sitting area and a desk even the bed is a bit larger then the usual in Norway. the location is central within 10-15 minutes walk from most Bergen attractions. the staff is extremely helpful. to top it all off the breakfast is a real King's feast. there is also a small gym which is a nice added convenience.

i liked it all very much .