The whole thing was amazing,the setting ,the restaurants , the reception area and the decorations.

The place is very dusty ,doors are not well sealed ,insects were coming through wholes from the garden doors .

Style and architecture. Both pools and facilities around them were fantastic

Didn’t find the bar until day we checked out. Could be better directions and advice of bars and deals at the bar

The design is amazing The staff are so lovely and kind especially ( Zeen aldeen) We received alot of complimentary items with our villa such as free laundry, free snacks, free 60 min message, complimentary breakfast served at the villa and more Near the airport, far away from noise Walking distance to the beach u can find restaurants and shops with different variety of foods and items You can easily book a taxi from the hotel or from bolt app

Far from main attraction but near the airport is a plus

Amazing resort, everything was beyond perfect! we loved every minute there and will definitely come back!

Nice deco, comfy bed and good service.

Some parts were under renovation. Confusing signs within compound.

Great service and good deworming. Fine－dining and massage in the resort (Both need booking).

The beach is not exclusive for guests. Decent but not that impressive

I think I've traveled a lot. This is my second visit to Phuket. But this is one of the most memorable resorts I've ever been to. It's so nice and it feels like you're in heaven when you're inside. Almost all the staff are friendly, the breakfast is delicious, and there are 3 pools. There is a beach right in front, and there are local restaurants, bars, and street food, so it's good to have a meal at a cheap price. There is a national park just a short walk away, so the scenery is very beautiful. The only downside is that the mattress on the bed is not very comfortable. Nevertheless, if I come to Phuket again, I will definitely stay here.

The only downside is that the mattress on the bed is not very comfortable

It was all perfect - definitely going back

The beach outside had plastic litter

The hotel is beautifully laid out and the buildings and decor were gorgeous. 3 pools, great sports bar, excellent food & the location was ideal.

Some of the opening times seemed a bit odd for the pool cafe and sports bar. For example the sports bar wasn't open until early evening. It would have been nice to get a little respite from the glorious Thai sun a little earlier, without going to our room. The pool cafe didn't seem to open very late in the evening. So if you wanted a light bite you would need to go outside of the hotel.

amazing

nothing

pool room very good! gym good! food good!

Took along time for food to come out once ordered! only place for lunch is outside which was very hot and not enough fans! and limited space to eat!

incredible facilities, private pool, excellent restaurants, staff amazing. next to the beach and airport

nothing, loved it

Everything!

main adult pool

bed / mattress too soft

This is the perfect spot if it's your last few days and have to get a flight home from Phuket. We decided to treat ourselves before a long flight and was 100% worth it. The resort is huge with loads of options. The grounds are beautiful and you feel a million miles away from an airport even though it's 10 minutes down the road.

location plenty of food and drinks options inside and outside the building the grounds are something else full marks to the gardeners

nothing

Unique and extraordinary design, thoughtful services and details. Soothing and intimate layout with luxurious touch.

Nothing

How unique the place was just a beautiful location

Nothing

The location.

The pillow needed to be improved.

I highly recommend this resort. I have visited a lot of resorts in this part of Asia but I have never felt better than here. The staff are very friendly, the rooms are clean and the view from our room’s balcony was superb. There are a few pools, one for kids, two for adults only. The gardens are beautiful. There are events for the guests every night except Mondays. Food is good and the Black Ginger restaurant is amazing. The resort is quite big and accommodates a big number of people but it doesn’t feel like it’s crowded or too busy. One thing that could be improved is the breakfast variety. Overall an outstanding experience, it’s worth it.