Location was fantastic; right on the beach and close to the main attractions of Glenelg. The bed was really comfortable. There was a balcony that looked past other hotels and buildings to the beach in the distance.

The couch and couch pillows were stained and looked dirty and there was a spray of a white liquid on the bedroom wall that was fairly gross. The faucet was coming off the shower wall and the shower head was on its last legs. The bathroom was outdated and just didn't feel that clean. There were marks on most walls that made the room feel worn and unkempt.

quiet, comfortable room, excellent location

location and facilities

spa temp not warm enough

The rooms where of a good size and a large balcony. The bed was very comfortable. The proximity to Glenelg made it an easy walk to restaurants.

The shower/Bath is a little dated. The bathroom was a little tired with some deep cleaning required. The restaurant to the Hotel is not the same.

Location was very convenient. The proximity to the water was delightful

The room was poorly equipped. No crockery or milk to enjoy a simple cup of tea. Had to ask at Reception The lock on the bathroom door was broken

It was a very nice apartment, hard to fault.

As there is no dryer, an airer would be useful. Also the gym should have towels.

washing and dryer in the room - good location food shops etc around close to airport

shared balcony - personal belongings were taken from a rowdy guest also chairs and table were taken, hotel is outdated very old on the inside like I was stuck in the year 2000. not enough milk and sugar, key card system to the elevators always stopped every day I had to go and get the keys done Wi-Fi in the 2nd room i stayed at didn't work. all the staff were very helpful front entrance was nice, and the temperature was good made it nicer, no smoking area marked out or that i could find. tv in the bedroom didn't work safe didn't work room 228-1 also the bed head was dirty with stains and most of the walls need to be painted, I stayed in 2 rooms both needed paint jobs, TVs please update get smart TVs, no in room food options nor anything advertised, shampoo and conditioner was actually good for a brand i didn't know, towels linen all good

good location and views.

great location. bar and restaurant were great!!

small. dirty dishes, broken facilities needs a lot of maintenance. dirty windows. not enough stock of coffe sugar etc and didn’t replenish. Hadbto ask for toilet paper.

Great location...Close to all public transport,eating places and even the beach.. Main shopping area of Glenelg is close by.

Great location to Marina restaurants Jetty Street shops and cafes and public transport.

beautiful ocean views

Great location

it’s a bit dated and looks a bit tired. Needed to ask (several times) for wine glasses and coat hangers as these were missing from the apartment. Took several hours to get these.

Bed was firm and comfortable

The room was grim, we paid for a sea view room but looked over a dirty and unused terrace with glass balustrade that had not been cleaned & has a half broken and unmatching & broken chair on balcony The couch was filthy The bathtub was mouldy The corners of room not vacuumed properly Walls were really marked and had handprints The ‘one bedroom’ was actually just a studio separated by a frosted glass sliding door that could not be closed as bedside table was too large The dryer didn't work and just steamed the clothes so I had to request a clotheshorse

close to beach places to ear and tram to city

Good location, view and Apartment.

Good location, ability to park car and car security, availability of dining on the property.

No plugs in any of the sinks or basins therefore unable to wash up kitchen cups. Heavy overhead cupboard doors which were unable to be held up due to lack of struts or broken struts. Only 1 teaspoon in the drawer and when requested more teaspoons and a plug from the front counter, these were never supplied.

The location was excellent and the room size was very good and the bed comfortable.

The shower over the bath not suitable for older quests (which we were). It is very dangerous. There was no Netflix and the TV sets were small and cheap and had a very tinny sound. The bedroom TV had limited stations.

A very pleasant place .Very helpful staff and lovely , spacious , rooms .Very good pool and spa .Very close to the the beach and shops .

great location

nothing

Nothing, I didn’t like it at all.

I didn’t like that our room was not clean. The walls were dirty, the bathroom floor was slippery, there was mould in the shower, spa. The carpets were dirty and there was a terrible smell. That the air conditioning vents were full of dust. The AC panel also specified that the filter needed to be changed. There was no room service. When my husband called for it, he was transferred three times, someone then said, “we are too busy for that!” and was hung up on. The pool’s air conditioning was so cold that we could not stay in the area. The bar downstairs played music loudly until 2am, then intoxicated people and police were in the entrance area and were shouting and we could not sleep. There are so many more terrible details however, most importantly, I lifted the sheets on the morning of our departure and was in shock to find the mattress on the right hand side full of blood stains!

excellent location, stunning views. staff very friendly

bathroom a little tired, balcony not very private

close to shops etc all within walking distance

car parks were too small and the numbering system and private car parks signs were too small to see and open to the public walking past the fore sore. Also when things don’t work maintenance never fixed them. washer/dryer broke in our first week there and they only sent someone to look at it the night before we left, and the aircon return vent we ended up fixing it ourselves to stop the loud rattle.

Location was great .....ocean view beautiful ...layout of room was good.

The only thing was two of our cards decided not to work. Wouldn't unlock door or work in lift.