Fantastic location, lovely clean room, staff very friendly and welcoming. Breakfast was excellent 👌 would stay again.

The position of hotel, bar and restaurant. The staff were very friendly and helpful.

Room 12 which we were staying in looked out onto the back of other properties. We could hear the bins being emptied early in the morning and also there was an air conditioning unit outside or near our bedroom window which was on all the time.

Absolutely fabulous staff , beautiful food hotel Is in an excellent location top of the main street .

The room was very, very small along with the bed my hubby's feet hung over the end of the bed. The room was extremely hot ,the fan in our room didn't work but we were soon given another one that worked fab .

Friendly staff Lovely breakfast Lovely comfortable bed

Wallpaper coming off the wall near the window Window was rotting in bathroom and needed replacing or repairing

The room was very comfortable with every amenity. Staff extremely friendly and willing to go the extra mile. Made us feel very welcome and our dog.

Nothing

Both breakfast and evening meal was fantastic

excellent customer service from staff, clean, tidy, neat, fantastic food

room was very warm

I have to say first impressions were great the lady in the bar area was very welcoming when we arrived. After completing a long walk around the Derwent Water before we arrived she was happy to let us sit and relax with a drink before showing us to our room. We decided to have our evening meal in the restaurant as it was lovely, warm and welcoming and has a good range of food and drinks on offer. There was a little mix up over our order, both the starters and mains were delivered to the table at the same time, but it was quickly rectified by the lovely dark haired lady who we met earlier on check in. Apologies, I didn't get her name. The food was lovely, I opted for the Olives and Fish Mongers plate, it was delicious and my husband had the Pork and black pudding scotch egg and the Steak Pie. We had breakfast included in the room rate. again we received a very warm welcome from the staff. There is a great choice of options form fruit and yogurt and cereal to full cumbrian breakfasts or even Eggs Benedict. It is ideally located on the hight street and close to all amenities. Whilst there is no direct parking at the hotel there are pay and display just a few minutes walk away in all directions. Would definitely consider staying again when we are next in the area or even just call i

Unfortunately for us, the bed was a little too soft for our taste so we didn't sleep great. But this is a personal preference, not the owners fault. We were in room 20 and quite near the stairs so we could hear a lot of noise when people were turning to their rooms and exiting in the morning. But again, I think that is the nature of the building. We were supplied with eye masks and ear plugs in the room if we needed them. He heard no noise at all from outside it was lovely and quiet throughout the night.

Accommodation, food and staff were very good Breakfast was exceptional. We hat our evening meal at the hotel which again was very good and reasonably priced by today’s standards.

Unfortunately there is no car park so you have to walk half a mile to the nearest long stay. Allow an additional £11.00 for overnight parking. The weather was good when we stayed so no major problem for the short walk

it was close to the centre

Very warm, welcoming staff. Our room was a good size and nice and comfortable. Our dog was also made to feel very welcome, even receiving her own sausage at breakfast. The food was very good and we shall definitely return.

Breakfast was lovely.

Shower was tiny.

location

no parking

clean, staff friendly, and perfect location

the bed was too short for 6.2 husband

location and decoration of rooms food lovely staff welcoming and friendly

location, great food, great beer, great staff

No parking

Good breakfast. Location in the centre of town.

Bathroom fair.