Good location and lovely sized room with a close tv and side tables with ease of phone charging capability and table to study/use

Could have on site parking

Great breakfast. Room and ensuite were nice and clean. Friendly staff. Great location.

Bed was uncomfortable, so I didn't sleep very well.

Clean and quiet room

I would like to have been on the same floor as my colleague/friend Very expensive (but my company was paying, so not a problem)

All excellent in the hotel

A provision of microwave may be made

Central location and reasonable rate

No parking and had to pay £21 for a nearby 24/7 multi-storey car park.

Only a 5 minute walk from the train station. Located just behind the high street with only a 2 minute walk to all the shops and restaurants. If you park in the Broad Street Mall, take your ticket to the hotel reception which they will scan. You automatically get a discount and it’s only £7 for 24 hours.

Cleanliness

The room was just as I had remembered from previous stays - clean, comfortable and convenient. large shower cubicle very good. Only improvement might be a handle on the wall for guests with balance problems. Lovely soap in the dispensers. Exceptional breakfasts!

hotel is very central, great location for the train station, bars and food

bed and pillows quite firm (but that’s personal choice) t-bags not replenished well as we were there three nights

Yes

Nothing

Location... very central. Late checkout time.

Good value for money... was not expecting luxury.

The location Size of rooms Staff friendly

No hot water in the shower the following morning

The breakfast was amazing, we particularly wanted a hotel close to the railway station as we were using the trains a lot. The cancellation policy was attractive in case of last minute problems. The shower was excellent although we did have a problem with the hot water but this was rectified as quickly as was possible. All the members of staff were excellent at all times.

I found the room a little cold and had to top-up with the heater above the door frequently. Although the bed was comfortable the absence of a divan mattress was noticeable. Didn't realize that the bar menu consisted only of pizza a little variation would have been nice.

The location is pretty good, close to train station. The staff is very friendly and helpful!

Well Kept, great breakfast service.

accesible

i ask the receptionist to help me with my luggage and they refuse and inform me no one can help you.

The room was larger, cleaner than expected. Was very pleasantly surprised. I also got there before 3pm and was able to check in early. Staff were very lovely and helpful.

If I was staying more than a couple of nights, I would have preferred a bath.

was not clean at all there was stuff left in my room

Clean & modern in a great location.

nothing

very dog friendly staff really helpful

rooms a bit dark

the property is close to everywhere! I enjoyed every bit of the stay

the breakfast was bad