The room was very spacious and had all the facilities we needed for our 2 night stay. The staff were amazing and friendly, and the breakfast service was great.

The plug of the shower was not the cleanest, as it emanated a smell when the water was running. The bed was very firm, and not easy to settle into. I understand everyone is different on this point, it was just not to our taste.

Staff were efficient and friendly.

We were on the 6 floor and it was a labyrinth of corridors getting to our room, wouldn’t fancy my chances getting out in a fire.

The man on reception was welcoming and friendly, I wish I caught his name to give him a special mention, thank you!

The room was abit basic and small for a Hilton and one of our towels was not clean. Apart from that was nice

Everything

Nothing

Great location and hearty breakfast choices.

The spa facilities are no longer included in the cost, very disappointing! The public areas such as the foyer, staircase and corridors are looking a little tired. Signage for the rooms can send you round in circles so keep your wits about you!

the room was clean but not the easiest to find and good job I was only staying for a short time as the room was small and you could only get in the one side of the bed, Nice bar area though.

room small and a little basic for what I'm used to from Hilton to be honest, also the note coming to the room to say they had tried to gain access with a request that I needed to go to reception, then been told it due to an unpaid bill even though that was not in the letter pushed under my door and the room was prepaid....!! was not happy they have all my contact details so could of got in touch this is not the way to do business

Upon arriving to the hotel the staff were lovely and professional. We did mention that on the booking we wanted rooms together or at least on the same floor which they did not do which was not good especially as I had booked the 3 rooms months before. Upon arriving in the room I was hit with a cold breeze as the window was left open in my room and it was freezing. The room itself was lovely and clean and it was a lovely space. The TV, fridge, iron, safe and ironing board etc were great to have in the room. Breakfast was amazing!!!! Loved it! There was something for everyone and everything was laid out beautifully. The brilliant thing was the lovely gentlemen who cooked fresh eggs/poached & omlette, such a lovely touch. The breakfast staff were lovely. My entire stay was amazing, the staff amazing and the hotel was amazing. We are definitely booking to go back.

There was nothing i didn't like

Large room and great breakfast

Nothing

Lovely Hotel in the heart of Nottingham, parking was convenient, the whole stay was perfect. Thanks

Location

Expensive. Extra charges for pool exorbitant and high price for drinks in bar

Central location

Tiny room. Expensive compared to others in same location

All just great!

Choice of breakfast items and quality Quality of bathroom toiletries and choice safe in room room size was nice and big glass of fizz on arrival reception staff efficient and polite complimentary water

shower was cold of evening and morning

Lokalizacja

Nieczynny basen

Location

Room was so small and for a double it didn’t fit right no exit on one side of the bed nor any shelf ….

Location and breakfast.

Interior a little tired. Reception takes an age to check-in!

Location

Bedrooms were ridiculously small - small than a single bed in New York. No parking and charged for extra in local multi story Swimming pool and health facilities were at extra cost None of which was covered by the website

Was in a good location Comfortable bed

The room was not as clean as I hoped many of the Hiltons I’ve stayed in usually cleaned to high standard was little disappointed when I arrived to find there was a lot of hair

The staff were delightful at all levels. A really great atmosphere. Very efficient and very pleasant. Hotel very central.

Bar not welcoming enough. Too remote. Not open onto pavement so missing out on passing trade. Taxi rank right outside most convenient!

Everything was great.

Just the noise from people moving around upstairs from 4am.

Hotel was clean Breakfast was really good Staff were helpfil

Room was very very small Swimming pool was an extra charge

The staff were lovely and helpful when it was impossible to understand the one way system To get to the hotel. As a disabled driver this was quite distressing. Grateful to concierge for directing me in after 30minutes of driving in circles

Our bedroom stank of stale alcohol and cigarettes. It was like it was in the carpet. It’s was really very unpleasant.

We booked the Presidential suite. For the premium it came with we were disappointed. Its essentially the same as a normal room but maybe 3 feet longer with a sofa, not worth the extra expense.

Clean and functional.

Nothing of note

Location

Overpriced

Location / staff/ bed/ cleanliness

Location was good. Breakfast was good. The staff were very nice.

Be prepared for creaky floors. We could hear every movement of the people upstairs. Secondary double glazing, we could hear the busses all night long. Fire doors in the hall did not shut quiet and there was a massive gap under our room door leading to the hall. So we could hear everything going on in the hall. This hotel is a refurb of an old building. Its not purpose built to be a modern hotel however this does not reflect in the price. The charges for the swimming pool - £20 for a family of 4. Or £10 per adult and £5 for children. What a complete joke! If you are staying as a guest the use of the facilities should be free of charge.

The location is excellent, the staff were very helpful and friendly

The rooms are very small, the beds are quite hard and there is low water pressure in the shower. It was very expensive for the room we received. You could stay in cheaper hotels for a similar quality

The best we have ever had

Did not dislike anything

Breakfast was very impressive. Location was also good.

My room was very small. Sort of room you would get in a BNB

Gym and pool. Breakfast is good with options.

Room service for someone arriving late at night (10pm) was laughable. Room service didn't answer my calls, I had to go down. Ordered in the bar, staff had no idea how to take a room service order, I was informed 20min later that what I had ordered was not available, I changed, and in the end I got my food (a cold simple not impressive sandwich) at midnight. I started the process at 10pm. Staff was unprepared left right and center. Room is very small, no proper place to even put your luggage. Paying £10 /day for the pool seems excessive for the hotel rate. Corridors look old and dirty (rooms were cleaned well though), there was lots of noise in the halls during the night (trolleys being pushed, staff walking). Shower could be stronger in water flow. Overall, it all underwhelm me, specially for the rate that is charged. It lacks a welcoming vibe.

good location

tv remote didn’t work, standard lamp didn’t work and feather pillows no polyester filling. double bed small, duvet too small for bed.