always a good spot to stay for my travel

I Travel a lot and the only gripe I have with Sebel Viaduct is the billing process. I always have to chase my invoices every stay and this last time they missed some charges so invoiced me again which is fair, but I have been asking for an invoice to match my expenses for two months and still haven't received it despite four phone calls. This is the only hotel I have issues with invoicing. There is certainly room for improvement or even staff training.

The location was great. 11am check out.

The room was very expensive. As others have said the rooms are dated. I was also surprised to have to pay for wifi, especially with the price of the room. We paid a lot of money and had a view of stones on a roof top as well as the water.

Location was right in the viaduct. Large rooms and lovely facilities.

Right above the bar with live music until 2 am. Even though the music was great was difficult to sleep. Staff said we could get earplugs but we thought at the time how bad can it be. We really wished we would have got the ear plugs. You need them.

handy location right on the viaduct

nothing

Great location

The bath plug needs fixing down

Broken doors and very noisy location

Friendly staff, good sized room/bathroom and great location. Didn’t book a carpark and had to park in the public carpark across the road which wasn’t ideal.

Nice room(it would be even better if we had harbour view Room-next time), service