surprised that i had to pay for parking - wasn't made clear enough at the time of booking curtains in room needed fixing, which needed maintenance at 10.45 pm tap loose

Great selection

The location was amazing and the rooms were clean. A bit long walk to St John's Wood Station, so prepare to walk a bit. Regents Park's close proximity is a hidden advantage Good value for money, guests should use mobile bookings to save more !

Hotel is a bit too old and need some modernisation and facelift

Lovely food and bar, polite staff, lovely decor and location

Very unimpressed with the room which was twin bed. No plug sockets near bed, just two at other end of room. Air con in the room was broken, which was very unpleasant in hot July. Had to ask staff to orovide a fan at midnight as it was too hot to sleep. Very small and dark room, no main light just small wall lights and a small corner window. One could save a lot of money by staying in a cheaoer hotel nearby and requesting a room fan, you would probably get better lighting and accessible charing ports for your phone.

Breakfast was very good and varied. Facilities and staff are very nice.

Rooms are dated and could use a update, pain peeling, etc. Bathroom is small and shower has 1.2 a door so water will splash in the rest of the bathroom.

Location and cleanliness

Nothing

Rooms are cleaned thoroughly everyday. Hotel lobby, corridor and common spaces are also very well-kept.

Breakfast buffet may include few more variety

convenient to Lords and always try to stay there. hope to be back again at end end of the month for more cricket

Fantastic location, especially as we were visiting Lords, which is right on the doorstep. Very clean room and great food. They even left a card and some macaroons as it was my husband's birthday! Superb all round

The location, close to Regents Park, tube 10 minute walk and bus around the corner. lovely and comfortable rooms inside

Majority was lovely and only couple of niggles. Air con takes time to work and will only go to certain temperature due to being used throughout hotel. Staff were all lovely, until we queried a drink on our bill which we had not had, at this point the staff member became quite frustrated with my husband, and arguing we had it, when in fact I had changed my drink

very clean and all staff very helpful and friendly

parking was a complete nightmare

Big breakfast, comfortable bed, big bedroom, well balanced air conditioning. Great location opposite lords cricket ground.

No free standing shower.

location and facilities

there were grim stains on the loo.

The staff are very friendly and helpful

The shower did not have a flexible shower head which was very disappointing !

old interiors

Cleanliness of my room. Friendly staff. Buffet breakfast was delicious.

Nothing

Location opposite Regents Park We asked for a shower only, as we couldn't step into a bath and they were able to offer one. We were also delighted to receive an upgrade on checking in.

No toaster in the room. Only one easy chair.

clean, friendly staff and comfortable bed

limited room service menu