Location was great!!

The bed was uncomfortable.....

gd location

awful experience. we got stranded outside the building at night even though i informed them about my arrival time. i had to walk all over with my suitcases to find a hotel for the night. really bad communication and would never admit or compensate if they did you wrong. i paid for a sofa bed and never got it.

fantastic location. very quiet, even though it’s in a busy area. very comfortable and had all the necessary amenities. great communication and very easy to check in and out.

Location. Great for walking to tourist attractions, restaurants & pubs

Being directly above shops. No vehicle access for transport drivers to pick us up from

Location was excellent, in the heart of London. The appointment had all the facilities we needed.

The mattress was extremely uncomfortable.

Well equipped, excellent location

Met some difficulties during the check in, but it was solved by calling the staff

Excellent Location and the unit is prepared with OJ, milk and tea coffee and some snacks, which is heart warming. Also there is shampoo and shower gel ready in toilet.

A bit noisy especially its on top of all the nice restaurants , which can be also a plus too.ost of the eateries downstairs are nice cosy restaurants However the first two nights of our stay , the neighbors above our units are so noisy and the opened the window wide and chat until 4am or the noise came from the street from people still chatting downstairs ? Otherwise the rest of our stay is awesome. Really love the location , close to many good shops and just a minute away from Tube station

It is a centrally located small apartment in the middle of all the restaurants around St. Christopher Place. It has all the appliances you are looking for except for air condition.

The apartment wasn’t really well kept. The windows to the street did not close properly. There was a funny whole in the ceiling. Not what I expected for this price level.

location. and decent facilities

it wasn’t serviced in spite of the name. you could only open 2 small windows so it was very hot. And annoyingly the property managers sent in triplicate an acknowledgement message to my messages but didn’t answer my queries. the safe didn’t work and they did nothing

Outstanding location, right near the heart of Oxford St. The apartment has all that we needed to make our stay pleasurable.

People in the office I spoke to and emailed with helpful and charming. Handyman Desmond obliging and charming. We felt safe in the apartment, security-wise. Excellent location. Good television and wifi (once TV remote control fixed). Good equipment in the kitchen.

Old fashioned bathroom, stepping into bath for shower tricky for older people. No grips or handrails. Lighting in kitchen area insufficient. Drapes on window needed a wash and loose hooks re-attaching. Apartment overall old-fashioned, which probably explains its affordability. Cleaning OK, but fluff under the bed, not what I would call a "deep clean".

The accommodation exceeded our expectations. Great location, friendly and helpful staff. Well set-up for self-catering and plenty of restaurants nearby. Recommend this option to anyone.

Clean, spacious, fully equipped, top location.

Location was perfect and the small unit had everything we needed

Pull down beds are always noisy and less comfortable

location very good...rest all ok

They changed my booking to another place, no room cleaning or garbage pic facilities during my 6 day stay, door closer on all doors very disturbing no door stay available...

Location was perfect. Washer/dryer was a big bonus.

Telephone did not work. Mattress could be better.

The layout was good and in a wonderful location close to shops and restaurants. the bed linents were nice and the cleaning was done to a high standard.

Quite a few light bulbs weren’t working and there was no striker for the gas cooktop. However, the maintenance man was great and he sorted it out for me. Could do with a coat of paint.

It was very easy to find. It is half a minute walk from bond street station. The apartment is small but not tiny and had everything we needed. The place was very clean. It is in the shopping center of London but since we were not on the main straat we heard no noise.

location

housekeeping communication

Excellent location. Easy check in. Washer/Kitchen. Desmond was very helpful and friendly.

Dark Hallways. Need motion lights

the location is great , close to restaurants, shops and stations.

The rooms doesn’t looks like the pictures. we didn’t have heating and warm water the second night, and the staff working hours is limited, they don’t answer phone calls after 5pm, if you need something after that, they charge you extra money. if you have big luggages , it is difficult to take them upstairs because there is no lift. it is saying service apartments, but they don’t give any services during your stay.

We were sent instructions to the location of where our keys were, and then instructions of where the apartment was. It was like a fun treasure hunt! The location is a hidden gem just off Oxford road so was super easy to hop around London. Plenty of food options locally. The Ole & Stein bakery was amazing for breakfast literally 2 minutes away. The flat was quaint and perfect for two people. It was really clean and had everything we could have needed, especially if we stayed longer and wanted to cook for ourselves. We really appreciated the welcome goodies. Bed and pillows were perfect, bath and shower hot and much needed after long tourist days. The welcome pack explained the heating and WiFi really well. Tons of storage space. We will definately book again.

We could not figure out how to get the TV on. It wasn't a problem for us for 3 nights but if we stayed longer I would have had to message for help with this.

Excellent location - close to Bond St tube and therefore easily accessible from Heathrow via the Elizabeth Line.

TV channels limited - or perhaps I was not working the system properly