Only the location was good.

It wasn't clean at all. Spider vab everywhere.

The location was good for us.

It wasn't clean at all.

Bed is comfortable Good view

The only recommendation We can make is that you got what you paid for.The location was central and near the train station and main shopping area but that was really the only positive thing going for it.

The check in took almost an hour with the guy on reception taking so long to book people in before us then started booking other people in who had come in while we waited to be acknowledged- we had to interrupt to get us served. The room was very 2nd rate and moderately clean. We were there for 4 nights and the room service was pretty slack- If we were poor students then it would have been ok.

views

beds

was very nice looking upon arriving

not clean at all dust built up in all air conditioning systems mould on the roof above bed no fly screen on windows that could be opened from 5th floor Walls had drink of food splatted on them floor wasn’t clean was offered another room up from ours but was in the same condition as original room the manager if that’s what he was laughed about the situation and our concerns didn’t care at all about what had happened to us he was very unprofessional seemed like he was on drugs or something as he was laughing about everything we voiced about the room and was outside the hotel laughing to himself while having a cigarette very odd would not be coming back here again we asked for a refund so we can stay somewhere else and we’re advised by him to contact booking.com for a refund as we booked through them definitely don’t recommend this place to anyone especially with little kids

Location was very good, staff were good to deal with. Did bring more towels and plug for aerial when we complained what was missing within very little time.

Bed had not been fully made, the bins had not been emptied. The shower had not been cleaned and there was soap scum on soap holder and there was only one towel for the 2 of us and no bath mat The tv didn't have a socket to plug in for aerial and there was no remote. The room is in a bad need of a makeover.

Difficult to gain information concerning guest laundry as our arrival date was extra long weekend which also meant no empty rubbish bins etc

As appove

Dark no parking difficult to find, lots of traffic noise and train line close and noisy, tiny tv with no remote. Bed side lamps flickering. When we about the remote we told it was out for repair? Carpet didn’t look very clean. Didn’t feel safe in the area.

Service from staff was excellent

Wifi was shocking, not worth having. Missing tv remote.

Newness

Nothing

Nice and close to the hockey rink and the plaza

No staff there the whole time

Bed was comfy and facilities good. Good location near train station

No hair dryer No remote for tv No one on reception. Ever