Awesome ground level accommodation - no need to carry bags upstairs, balcony provided.

No greens provided in buffet meal. Hand rail in bathroom not fully attached which was quite dangerous when getting into/out of shower, bathroom door knob not fully attached - came off on hand.

Check in was very efficient at 1 am with minimal delay. Room was very quiet with no external noise. Breakfast was substantial at a reasonable cost.

The shower pressure was terrible and it took forever for the water to get hot. I barely had the cold water tap on. You almost had to walk around in the shower to get wet.

Shuttle to airport

Dated property and room could do with a paint and thorough clean. Had an old smell to it

Comfy bed and a bath

Noisy dogs barking next door

Location great for airport and convenience of shuttle, room adequate for an overnight stay. Comfortable and clean. Good value for money

No complaints

Very poor the property is very tired and needs significant investment. The staff were very unhelpful and could not help organise the courtesy bus from airport to hotel and we had to get a taxi at 1am in the morning after a 24hr flight.

Nothing

Food and service were fantastic

The bed was so hard and uncomfortable I may as well have slept on the floor

Proximity to airport. Offering value for money. Three blue ducks opposite was a bonus

rooms were comfortable, staff were friendly, on site food options were good

advertised as an airport lodge but was quite far from the airport so a taxi or Uber is needed when arriving. but they do provide a free shuttle for departing passengers which is very convenient

Room very clean, felt safe, nice spa, friendly front desk staff

First night my meal at bistro was dry and unable to cut, (calamari) I ate 4 which were fine the other 4 were inedible management in the bistro didn’t care, dogs in the next property barked from 6am thru the remainder of the day. Just ruined the stay next night there was banging, sounded like furniture being moved above my room from 1am till 6am, a night of no sleep, Must say the female behind the bar was lovely and polite.

Shuttle service to Tullamarine was quick, on time and courteous. Bistro meal was tasty and staff worked with efficiency and humour.

Room fitout and decor is dated but was comfortable and clean. There was quite a bit of coming and going in the corridors which resulted in noise and disturbance- pretty much what one expects in a transit hotel.

Airport shuttle friendly staff

Airport shuttle

Room, no body wash, overall condition

Everything

None

The airport shuttle bus

Comfort and closer to airport

Not enough car park

Pick up service very good

close to airport and good shuttle bus.

café/ breakfast restaurant didn’t look to fancy and fresh…so we didn’t use it but maybe it was okay

good overnight stop and convenient

AIRPORT SHUTTLE

Availability as flight cancelled.

N/A

Airport shuttle was excellent. Speedy check in

Shuttle outside window with motor running was a bit annoying at 6am