The ambience

everything

Location, room size, level of cleaness, staff very friendly and helpful

Nothing

nice style throughout the hotel

no view from my room, frosted glass so felt claustrophobic

Lovely little boutique hotel in a pleasant area of Mumbai . It's a rather small property with narrow stairs/ corridors and small lift. So, those who are used to staying in chain, branded hotels and prefer those, then it's not for you. This hotel is for those who wish to experience something classy, artistic and unique. Although, it's small, it's rooms are large and the interior decor / furniture is unique and outstanding. Staff were all friendly and helpful.

Breakfast choices good be more extensive. Otherwise a good, little , boutique hotel.

The price-performance ratio is really attractive since the Hotel is located in Bandra which is the best place to stay in mumbai and still you don’t pay a fortune. moreover it’s a boutique hotel with descent interior and the service is really good.

Nothing.

very clean , staff are so friendly and helpful location is close to the beach and board walk

Everything

Noisy outside but it's Mumbai

1. The rooms are theme based..."Maya" room; "Vasana room"! 2. The bathtub and the bathroom 3. The paintings and the freize in the room are top class 4. The restaurant below is super.

Nothing specific.

Everything was wonderful except for checkin. This is a fablous hotel, spotlessly clean and with absolute attention to detail. The food and variety of dishes excellent. Having tried the Olive restaurant I preferred the Le Sutra resturant any day. Have to add the location is ideal for trips to the more historical sites.

I booked and paid for four rooms. The 4th room was an addition made after original booking and close to arrival time. This additional room cost two thirds the totalt of the combined 3 rooms previously booked. But this additional room at the inflated cost was not the room I was given but rather given to a member of my party. 3 double rooms were originally book but my sister was given a single room based (according to checkin staff) on occupancy. All 3 rooms were charged at the same price. The 4th room booked, cost a little less than the combined other 3 rooms I had booked. The superking room was given to a group member and I recived the lovely, clean but uninspired double room on a separate floor to the rest of my booking. As I was the last to arrive I took what was given rather than move my guest around. But a real disappointment in another wise fabulous experience. Yes if in Mumbai I would undoubtedly stay at the La Sutra but will clarify room details prior to completing booking

security

no green space

The room service was amazing, and the attention to detail and small personal gestures such as a small dia outside the room gave Diwali made the stay wonderful. The room decoration was classy and sleek.

staff (reception, cleaning, restaurant, even the poor technician who speaks only hindi) room design (one minus comment: all the rooms at the same category are not all equal in term of size) location (beach near by and good restaurants) hotel restaurant

A/C in the room (noisy), after two nights, we changed the room (twice) and we finally got a "normal" A/C Advice to the Hotel: think seriously to change the A/C units in some rooms (307 & 207)

Absolutely excellent hotel. Probably my favourite in Bombay. I'd come back here anytime!

Proactive and Honest staffs and team members... Ms Shetty is an asset to the organisation...