Staff are second-to-none. Remembered drinks orders. Even though you are in the bar they are still mindful that you have a dinner reservation too. Wonderful location and one of the best dining experiences in town.

Could not fault it in terms of service etc. Shame it does not have a pool, sauna, steam etc.

The room was absolutely spectacular. loved everything about it not a single fault within.

none it was amazing

excellent accommodation, bar, restaurant & staff

but like a maze as hotel seems to be up of 3 buildings

I loved the location and the food.

the set up, having to go out of a building and into another for food/stay wasn’t ideal for me. the bed was so uncomfortable I didn’t sleep. the bath was pretty disappointing for a suite, the plug didn’t work although housekeeping did help. I was so excited for my stay but I honestly don’t think I’d return, not worthy of the hype in my opinion.

Superb decor and extremely comfortable- original John Byrne pieces throughout public areas. The building is a labyrinthine amalgamation of several granite town houses but staff offer to guide you to your room and other locations as required. Evening meal was good last time we stayed but perhaps even better this time and extremely good value for money.

The “maze” is a bit aggravating but staff are aware of problem and are exceptionally helpful.

Beautiful building

nothing

very cramped breakfast area. it was staggered times but it only needed more than 2 people for it to be overly crowded

beautiful hotel, spacious room, great amenities, excellent bar and restaurant staff very friendly and helpful

nothing

Friendly staff .

Bath / Shower filled up . Windows rattled in the high winds but this improved. Some of the breakfast items were cold and had been lying

Comfy bed

No proper ventilation in bathroom. Room was rather dusty In places. Shower screen leakes. Had a shower and cane out to a flooded floor. App for checking in does not work. They give a digital key on the app but that doesn't work then when went to reception was told you need a physical key anyway for working the electrics in the room. Pointless app. Not what I expected from a 4 star establishment