Great hotel loved it

N/A

Location , atmosphere & great staff

Friendly staff, spacious room. Loved the breakfast buffet

Rooms outdated in terms of decor. But still comfortable

Breakfast was fantastic. The pool was clean and enjoyable. The staff was polite ,friendly and very helpful.

Breakfast was great

I liked everything

Clean, the building has a nice scent when you enter, excellent breakfast and conveniently located.

The pool is beautiful and the rooms are perfectly designed. We struggled to get the hot water going but once we figured out the tricks, we were super happy in the room. The food in the restaurants were generous portions and tasty, if expensive for what it was.

Some of the staff are lovely, but there is a lot of variety, given it's such a large team. We did find ourselves wondering why some of the staff were working in hospitality if they clearly disliked it, and also began wondering if we were being treated differently to other nationalities, only based on what we witnessed. Perhaps this is a cultural difference, we are English and Mexican, extremely service-focused countries :)

todo

Everything was as expected

I'm not sure if being on the upper level that the shower temperature wasn't warm enough. The mini fridge needed to breathe better for the drinks to be colder. It's rather warm in the enclosed space that the refrigerator sits. I had to leave the cabinet door open to extract the heat from the compressor.

The staffs there is very nice and helpful will definitely be going back

You need to cook local foods like yam dumpling curry chicken etc

From check-in through check-out, the experience was wonderful.

NA

Poca area recreativa

unbelievable good breakfast

Minor points - no toothbrush, no paste, not enough toilet paper

Breakfast was amazing! So many options! Location was perfect.

Room ventilation needs to be improved.

Location, room, breakfast, mini shops inside

Very clean, amazing staff

As a person that don't eat pork, they don't have much chicken option for buffet breakfast

Love location, great breakfast.

Charge for parking!

Awesome pool. very comfortable beds and located near everything !

check out at 11am other than that amazing