The staff were incredible. I will be staying at Swell each time I'm on the Gold Coast now.

There was nothing that I didn't like.

Beds, very comfortable, clean; downstairs rooms nice and dark when blinds drawn; please put block-out blinds in upstairs room. Room configuration good, easy access to trash. Bathrooms lovely and clean. Rooms generally quiet and good cupboard space in downstairs cupboards; extra blankets good, air con great. Maybe do a 'tidy up ' of the blankets etc to make it look more presentable. TV and Foxtel great; possibly include a sun lounge on the deck?

BBQ very dirty; dishwashing rubber coming off, had to check because otherwise floor would flood; coffee machine dirty. I really recommend a BBQ cleaning 'kit' be provided as it is hard for travellers to have the things needed to clean it after use. Outside 'party' lights weren't working (room 1122), so just had 1 really bright fluro light out there; this room needs a kitchen utensil and crockery clean out; the stove top wouldn't work if you used a copper based pan; yet there are copper based pans in the cupboard which you therefore can't use. Outside laundry floor dirty, must be difficult to keep clean though out there; worked well though.

Location is great, staff are super helpful and friendly, facilities are well maintained, room was way better than I excepted it was so beautiful

I didn't like the pillows, that was the only thing, other guests didn't mind them

The apartment was clean.

The fact that the apartment was right next to massive roadworks that was being done the two nights we were there and so none of us actually got any sleep. The worst part is that we were not told it was happening which the place would have known and were not offered a discount or even a choice of another room. It was pretty poor on swells behalf

- location was great! - pool & gym clean & enjoyable - onsite parking easily accessible - 11/10 airconditioning in the room!

- small tv - didn't realise it was 'self service' and needed to supply own toilet paper... - very (sporatically) noisey toilet & fridge - no fan in the bathroom - weird step up into bathroom - stubbed toe many times...

We cooked our own food

Everything was awesome

Clean, good size and great location

Nothing

Our whole stay was exceptional. We wanted privacy and we absolutely got it.