The location and view - loved the penthouse!

The frequency of the cleaning too few - should have communicated. The property showing a little age and not as clean as I would have thought based on the pictures. TV went out - needs refresh. Did not warn us about Carnival based on our day of arrival - could not get taxi from train station and had to lug bags and two kids through a zoo!

Very good location, plenty of space, fantastic view, friendly staff.

Interior is quite worn and the appartment wasn't cleaned very well.

The location is very strategic

Staff service need improvement. In the last day of staying we asked late check out, the staff then asking my room number and name, he told me that there is no name in the system in that room number. After checking again then he can find it. We were given late check out up till 11:30, only 30 minutes. However at 11, the other staff already knocking our door….up to 3 times, like every 5 minutes, which off course disturbing our packing activities. We check out at 11:30 sharp, but very inconvenient because the staff knocking and rushing us.

It was centrally located

Staff were rude at times Stains everywhere on the carpet and TV Feel that there was no proper cleaning Lobby is crammed Taking a deposit at the beginning

Location

No air-conditioning, Aging room that needs repairs. Holes in walls, add glasses and missing kitchen wares, bathroom shower leaks

location

property has no AC it was extremely hot. they offered two fans 😬 very noisy at night if u keep windows open 😬 you have to request for housekeeping everytime housekeeping available until 12pm only. location is good lots of shops nearby. not worth the money at all .

location

was not the same as was presented in the pictures

great location, super spacious and bright, great layout and well equipped kitchen.

This was a great apartment, and the location was perfect! It was nice to have a balcony that we opened to let the fresh air into the apartment. It was a simple white, open concept studio apartment and very comfortable. It felt very urban and modern. When we return to Rotterdam, we hope to stay at this place again. The front desk was nice and welcoming! A great place to enjoy a view of Rotterdam!!!!

WHAT A HEAVENLY VIEW FROM OUR STUDIO!!! URBAN RESIDENCE REMAINS MY FAVORITE PLACE TO GO WHEN I VISIT THE LIVELY CITY OF THE NEDERLANDS, ROTTERDAM!

Everything was amazing!

The staff at the reception were friendly and helpful throughout our stay.

Unfortunately, an old staff member barged into our room in the middle of the night, accusing us of making noise when the entire city was celebrating and making noise on the streets.

nothing

they didnt allowed me to enter with my wife because she is 21

Everything was perfect

not good for sleeping and very old not good security

I loved it!

Nothing

I loved the view

Nothing, Ilove it.

Always great location and nice interior.

Getting a little old but still very nice.

Room is very spacious, clean, modern and fully furnished. Service staff is very helpful. Nice balcony that overlooks the city area. Central location.

WIFI connection is almost non existent. Had piping issue with our room toilet resulting in bad smell (but I'm sure this can be fixed)

Excellent place to stay if you want a relaxing and thrilling experience. And the night-time view from the 13th floor was superb!

great location, beautiful view from the apartment

a smart tv is definitely needed so that you can access things like Netflix, prime, YouTube etc

Large room with a nice view over the city.

Balcony was big but there were no furniture. Chairs would've been nice.

location

they locked my access before check out time