The staff were brilliant and made us feel really welcomed I would definitely recommend

Room was nice clean with some were sitting down in very nice bath and shower and air conditioning as well and great room and ther small lift ther the staff was very helpful

Hope next time in September i have different room for the stay be good

Good Customer service excerpt the Housekeeping stayed for 4 days & 3 nights they have clean or change the linens

Breakfast is Good

Great location - short 2 minute walk to the seafront and not far into Douglas main area. Neat rooms, attentive polite staff, good food and well stocked bar. Ideal for Douglas Ferry ⛴️.

You need to find your own parking in the nearby streets, but we did every time, close enough so wasn’t a big hassle / I understand Douglas is the same all over really - so it’s not a massive negative and no way the fault of the Hotel….. more a comment only.

Great location, just off the main promenade, and a few mins walk up the hill from the bus stop. Great communication from hotel about room type and early checkin. Gave us a spacious corner room with view down to the prom and the sea, with sofa to relax after a busy day. Lovely sunny room. Manx breakfast freshly cooked plus help yourself cereals, fruit, yoghurt, juice. Traditional hotel and friendly staff. Would stay here again 😊

Great location easy walking distance to Douglas and the TT main grandstand (but prepare for a very steep hill), kitchen in the room had everything we needed and there was plenty of space in the room

Our tv didn’t have a remote but staff did try to help sort another one but in the end it had to be controlled by one button on the bottom and our toilet flush was unreliable but overall these were small things

Lovely Hotel just up the hill from the promenade. Very helpful staff and very clean. Good prices drinks and lovely evening meals. Lots of local information is available.

The description said that rooms have a mini-bar, but there isn't one it's just a small fridge in the room.

We arrived at the Wellbeck around 9am, exhausted having spent a night at Dublin airport, due to the timing of out flight. Not only did the lady at reception upgrade us to a bigger room she settled us in the lounge with a tea tray to relax while the room was being made ready. Beautiful big room with a sea view and my husband loved watching the ships come in. I enjoyed the bath, TV, Fridge, Kettle and a little lift to go up to the 3rd floor. The bed was sheer luxury as was the room service. We had two dinners at the hotel. They were reasonably priced and adapted to gluten free for me. I don’t give an excellent rating lightly but this place really deserves one.

well situated for all attractions in Douglas. Plentiful free roadside parking outside hotel. Very friendly staff in all areas. Nice bar and good food.

Nothing!

The hotel was very helpful. I loved that it had a restaurant and the food was good. The staff were very helpful.

Thr sound proofing of the room. It was very noisy with the other guests and the room seemed to be surrounded in all directions with noisy neighbours.

Very happy with the Welbeck. Friendly greeting, very clean and comfortable rooms, nice shower. Breakfast was excellent in a bright airy dining room. There is a bar though we didn't use it. I needed to reprint a ferry ticket and the receptionist was happy to assist.

This is my hotel of choice when in Douglas as it is a great location. It has a nice bar and the breakfast is 5*. The staff are very friendly and helpful and the rooms are very spacious.

The food was excellent. 10 out of 10. Staff friendly and nothing too much trouble. The room was large, clean, and warm. Dog friendly rooms. The location was perfect for our trip, just off the promenade. Will definitely be staying there again and would recommend it.

Nothing

The staff were excellent, they made me and my dog Dolly very welcome. We didn't have breakfast, but we did have evening meals which were delicious. The home made blueberry cheese cake was to die for! Highly recommend, great position for investigating Douglas and the whole island. Free parking right outside the hotel on the quiet road. The beach is just a minutes stroll down the road, with the promenade and trams, although they weren't running on our visit in February.