Very grateful to the chef who provided us with an early breakfast. Great towels.

We had booked to stay overnight before catching the ferry to the Scilly Isles. All of the staff were very helpful and friendly. We had an excellent evening meal, the room was really clean and comfy so we booked another overnight night stay for when we returned from the Silly Isles.

Nothing

Excellent location , good breakfast, in house wifi

Rooms are little smaller , also they don't have lift - it can be an issue for elderly people

good location, good breakfast and pleasant staff

had to go down to the bar and ask to put the heating on,it was freezing room/building is dated and needs some tlc

range to tv channels

breakfast, cold room and bathroom, noise, lack of communication between staff.

Location and breakfast was possible, except for the noise at night due to Burns night

I had to pay for the parking otherwise happy

There is a nice pub at downstairs. Food and service is good. Definitely good for the value.

Beds are not super comfortable.

Great staff and good location. Room was clean and the bar was fun.

Breakfast was dissapointing.

location was great, right on the sea front and 5 mins walk up to the town

a little dated and in need of restoration but the owner was in the process of working on this.

Breakfast was great and the dog got treated to a bowl of sausages too, much appreciated 😋. Bedding and towels were nice and clean , good clean bathroom. Good location, right on the front.

Room very cramped and heating and hot water not on when you want it, it comes on and off at set times.

Location was good over looking the water. I found it inconvenient that parking is not included in the facilities. We left at 9,so we did not pay for parking but still, its not ideal...Room was OK in size, older furniture though.

The walls are thin, and all noise is heard. Quite unpleasant. The earplugs provided with the linnen make sence! For breakfast, yoghurt was not available, we asked for a couple of slices of cheese but was not available. Simple super market bread and jams...And the fact that, for a full English breakfast, the cook said that his boss instructed 1 egg only, is a first for me! At over 120£, to serve 1 egg with the English breakfast...? I did get a second egg by the cook, and I admit it. However, only after I asked for it.

breakfast was ok.

lock in pub until 3am which keep us awake with music playing very loud and then a couple in next room arguing at 4am until 6am trashing the furniture, crying , loudly throwing up and in and out of the room so banging the doors

Location. Food was good,

Heating intermittent, no control over it, end of November but very cold without any heat, especially when it rains, nowhere to dry wet clothing.

Easy to find, Central in Penzance. We were statisfied it was OK for the Money we spend.

The Window ist one classic english one - nice to look at but does not isolate very well. Well the breakfast could have been nicer.

Kind staff

Nothing

full of character in great location

it can be a little noisy but they do tell you that before booking so you are aware

Location for access to Scillonian ferry and parking

unpleasant smell in bathroom. Few breakfast options.

good location and easy parking opposite

property a little tired, more of a pub than hotel, nearly got locked out at night as no one had explained key code access. rooms expensive

location ideal for boat arrival, room with a bay view

nothing

Staff very friendly.

Messed up my dinner order so got two main course portions delivered together instead of a starter and then a main course.

Very convenient for the Scillonian ferry terminal.

We arrived at the end of a very busy weekend, the Golowan festival. Staff were tired, checking in took ages, little help with bags, room above a very noisy disco. We hadn’t been warned for n advance.

location good

expensive for what it was no toiletries