Location, appartment and equipment

Nothing

The property was nice and clean, equipped with all the needed stuff. Also, in a good location with a nice view of the sea from the window.

Communication with the host. We had to wait a bit at check-in for delay in emails (I wasn't provided with a phone number) but overall that was fine. What I really didn't like was the behaviour when we had to leave the accommodation after only 3 days (we were booked for 7 nights) due to a family emergency. I emailed to communicate this and asking if it was possible to get any partial refund (due to the circumstances, it would have been a good gesture). I obviously can't demand this, it is to the discretion and heart of the host that, not only showed very little compassion offering, after uncountable emails, only €20 for late check out we paid cash on arrival and 15% discount on next booking defined by him a "social rate" whatever that means, don't think 15%is a particularly generous offer. What I found extremely annoying was the trying to blame Bookings for not been able to refund anything as we booked through them (this is untrue of course. The lady from Bookings that called me told me they were happy to waive their fees to allow some refund for us). As said, I know refunds in those cases are not compulsory, but giving us more grieve and stress through untrue messages was something we really didn't need not expected to have.