The in-room meal was great (especially being able to order GLUTEN FREE food). The buffet breakfast was also excellent and the variety of food available was impressive - especially the stand-alone GLUTEN FREE bar.

1. The volume of the music played in the foyer, common areas, restaurant and in the lifts was way, way TOO LOUD ! It was irritating and the "doof doof" modern disco music was totally annoying ! It was enough to discourage us from possibly not staying there again. 2. The lounge in room 3308 was hard and uncomfortable.

Pool

Low chairs and table for high tea

Beautiful hotel! So much within the hotel itself, swimming pool, spa and wellness, gym. Hygiene supplies in the room smelt and were amazing for my skin.

Hot water took a good while, the floor in our room has soft spots and was quiet loud when walking on it

Breakfast was excellent, coffee great. Reception was great. Valet was great - prompt and polite.

Sheets on my 17yo daughters bed had not been changed from previous guests and had hair everywhere. Took 2 phone calls and 50 mins for bed to be re-made. We had an early start the next day and got to bed much later than we planned. Completely unacceptable for any hotel, let alone one with 5 stars. Staff that were sent to change the bed were apologetic and polite. Also, we had tried earlier to order the ice-cream from the room service menu only to be told in a follow up call that they don't do ice cream anymore and that we could have either choc cake or panna cotta. Perhaps take it off the menu?

Fabulous location, very central. Room was modern spacious & super clean. Enjoyed the sauna & steam room, pool bar area would have been nice if we had better weather. Breakfast was lovely, great selection on offer.

Tried to book into the Spa, absolutely no availability for our entire stay, even for a 60 min treatment. Very disappointing.

Beautiful pool deck and restaurants. Great location - you can walk to South Brisbane and all over the CBD. Lovely staff.

We had a few issues with the bathroom fixtures but staff were quick to move us to a new room. Could do with more on the room service menu.

The hotel was beautiful, staff helpful, rooms very comfortable.

There were a lot of road works and pedestrian closures, not hotel fault, but tricky for walking

Decor and lighting, views.

Took a long time for bags to be brought up to our room