Good beds & pillow. Clean & staff great.

Steps at front not good for large bags. I broke my foot on Amsterdam bike paths but staff were helpful with opening bar entry to street to ease my access.

Great location, close to centre but also to park

No complaints

Staff was accommodating and patiently answered my questions.

Breakfast was good

There are very less tv channel espl for kids

Room was clean and had all the essentials. Breakfast was good but we did have to pay extra for it.

Room was very small, barely fitted four beds for our quadruple. Extraction did not work in bathroom which probably caused unpleasant smell when we first came into the room. Reception staff was not particularly welcoming when we arrived. We were literally pointed to a computer to check-in, no human interaction, which for a 4 star hotel was a bit bewildering.

I enjoyed myself thoroughly in this hotel,rooms were very clean,beds were very comfortable. Staff were excellent and were able to answer all our questions and meet our needs.

Could not fault this hotel,deserving of its 4 star rating.

Location is perfect to explore the city, yet is out of the main crowd. There is an option in the hotel to rent a bike, thus giving an opportunity to explore the city almost as local. The breakfast is good and cover longer time frame than usual 7-11 am. Overall the hotel is clean and we'll maintained.

The single room is really small and the bathroom even more. Actually it wasn't possible to open completely the door because it was touching the bed.

very beautiful, clean, close to the light rail

Loved the breakfast and the comfy bed but unfortunately that was all that was good.

When we came to the hotel the room was freezing cold and even when we turn on the radiator the room was never actually worm. There was no slippers even tho the bathroom floor was ice cold. And that we don’t mention the bathroom was a size 1mx1m the smallest one we have ever seen. The stairs in the hotel all terrible small, if you don’t watch were you are walking you can seriously hurt or broke yourself.

the location

not given our requested twin- bedded room. the first room offered(twin) had no bathroom fan and bathroom smelt of bad drains

The staff were all amazing, especially the ones that helped me out when I had a problem with my phone charger, thanks so much guys!

The shower was a little pokey... there is nothing worse than a wet shower curtain sticking to you while you try and get a wash!

Comfy and well presented bedrooms. Staff were pleasant with water and sweets in reception, a lovely touch. Location was a little walk from the centre of town but in a nice and quiet area and only a short cab drive away. Nespresso coffee machine and pods in the room too which is always a bonus. The staff allowed us to leave our baggage in their baggage room after checking out and before our flight.

The breakfast was basic, mostly continental options with a small amount of fruit and scrambled eggs as alternative options. We mostly chose to eat breakfast out because of this.

Gorgeous hotel, everything was just 10/10! The room was stunning, and I really liked the selection of toiletries all being sensitive skin and eco-friendly, I have never seen this before in a hotel! The breakfast was delicious, again with options for all! The tram line was literally a two minutes walk away which was ideal for getting into Amsterdam’s City Centre. The Artis Zoo (a must see!) was only a few minutes walk away also, the location of this hotel was perfect. We will definitely be staying here again in the near future 😊

Very clean

we were booked in the middle of several rooms of young friends who had booked rooms together. They partied all night for two nights. There was obviously no hall monitors as they ran up and down the hall pounding on doors and slamming doors until after 4am. When we complained a staff member came to our room but nothing changed. we were able to get a different room for our third night but the hotel would not financially compensate us. Also a drunk guest kicked out the glass in the front door and it was left uncovered and glass shards could be easily accessed by the 6 and 7 year old children in our party for at least 2 days. This building looks very classy from the outside but has absolutely no atmosphere on the inside

Location, helpful staff and comfortable bed.

Tiny bathroom with no ventilation.

the position, cleaning and forniture

very old , small bathroom, noise

The staff was outstanding! Good location away from the crowded touristy areas but easy to get everywhere. Great breakfast set up and food was better than expected

Restaurant was closed but staffing shortage is a problem everywhere so not their fault.