Awesome staff, clean room, beautiful view, friendly worker.

This hotel is my favorite spot in sapanca being located directly on the shores of the lake with a very well maintained gardens housing a morning walking track and an outside swimming pool . also the hotel has recently employed a general public relation executive who is speaking different languages to make it easier for the guests .more over she is very welcoming and pleasant personality . Ms Samia keep up the good work !

i wish the staff in the breakfast hall get rid of their shyness and start greeting guests on coming in and going out

I recently stayed at Hotel and had an amazing time. The staff was extremely helpful and accommodating, and we even received a room upgrade. The guest relations team was fantastic and went above and beyond to ensure our comfort, even bringing us an extra pillow for my neck pain. The spa services and massages were the highlight of our stay, and I enjoyed the unique concept of each area. The quality of the massages was top-notch, and the spa was clean and well-maintained. The lake view from our room was breathtaking, and the meals and breakfast were delicious. The staff was always friendly and welcoming, and they helped us navigate the vast spa options. Overall, I highly recommend Hotel for a luxurious and relaxing getaway. The staff's dedication to making our stay unforgettable truly set them apart!

very nice location and facility special thanks to guest relations team

need updating

very peaceful and relaxing. I like the hospitality by the gust relation team specially Samia and Feroza.

no much of entertainment.

Room size, Spa, View, Facilities, Food, Coffee shop.

No comment.

everything specially the lake view.

out side area of the restaurant, there was 3 cats annoying anyone having meal, they jumps to the food and giving no chance to enjoy the eating infront of the view, it seems like the staff are feeding them the leftovers thats why they are stick to the place, an immediate action need to be taken to transfer these cats to where they belong.

Exceptional hotel!! Great if you want to relax and escape from stressful life. They're professionals in making you relaxed and happy.

Nothing

+ great view to sapanga lake + great spa

- the room are small

view and food

music on suday was a bit annoying when we arrive but it ends at about 10pm

The weather and the atmosphere

Very noisy at night couldnt sleep until midnight

Scenery

Bigger room, more comfortable bed and better breakfast