Ein Grand Hotel erster Güte. Schlicht, klassisch mit allerbestem Komfort in allen Belangen. 1A Adresse in Tokio.

礼貌谦逊的服务 印象深刻

التعامل و الاحترام و تقدير الضيوف و تعاون الموظفين (المبالغ فيه )

لا شئ

お風呂の湯が直ぐにたまって良かった エキストラベッドも想像以上に大きくて快適でした

上階の足音が気になる テレビのリモコンがきかない

東京ミッドタウンで食事をしたかったので大変便利でした。

全体的に設備が老朽化している感じがしましたが、逆に良い点でもあるのかと。

パン🍞がおいしかつたし、一品毎の素材は選別し料理され、どれもおいしかつた。

Loved the sun the tic Japanese ambience different to other hotels in Tokyo.

清潔感と手際の良さ

なし

スタッフの対応は申し分ございません。一流です。本当に素晴らしいです。

一流ホテルであっても、今の時代、コンビニまでは言いませんが、夜中に購入できる自動販売機があれば良いと思いました。夜中にどうしても冷たい飲み物が飲みたくなったり、小腹がすいてしまったとき、どうしたら良いのかと思いました。

This is THE top of the list of the central Tokyo hotels. This exceptional, historic hotel is part of the fabric of Tokyo and its decor, its fastidious, ever so courteous staff, its range of food, its facilities are all in the 5 star ratings. If you can afford the price, it is worth it!

Nothing!

Friendly Staff, Beautiful Property,Best Location and Cleanliness is superb. Its my kind of taste very accommodating staff its a little on a high end side but I love most about it.

Nothing that I can think of It is one of the best Hotel that I ever stayed

とにかく、スタッフの接客が素晴らしかった。 ロケーションも文句無し。

The service is incredible from the moment you enter the hotel - staff go out of their way to help. The hotel is hugely impressive from the minute you enter the lobby. A staff member takes you to your room and gives you a show around of the facilities The room itself was very clean and had an impressive amount of bathroom knick knacks to make your stay comfortable. I felt like I was treated really well. I can't re-iterate enough the service is incredibly high. A special thanks to Takeshi San/タケシサンに感謝します。

That old world charm and service is wonderful

Nothing really except it the exterior of the building is looking tired on the outside. The inside is very well kept

Las camas supercómodas

No pudimos desayunar en buffet por nuestro horario de salida. Pero si lo hicimos en la habitación y muy bien.

バイキングでいろんな味が楽しめたが、 フルーツのシャインマスカットが、最後の一粒でその後補充が無かったのが、残念だった。

オムレツは、最高！

Location was not close enough to Ginza; room type with a King bed was not available for my mother-in-law.

The fact that I requested 3 months ago and again by calling the hotel a month before arrive but in the end I still could not get a King bed for the mother-in-law. My mother-in law was checking in and hassled the Check in staff for 30 mins and she was complaining because I used booking.com etc and I even called up the hotel in March and I did my best before but still, the Hotel did not give her what she wanted.

Hotel amplo, em prédio histórico. Tudo confortável, sem luxo. Café da manhã com boas opções. Boa localização a poucos metros de Ginza.

Parece que parou no tempo. O quarto está meio antigo.

Everything

Nothing

Excellent location to trains and Ginza easily available by walking. Many great restaurants close by. Staff was so helpful. I really like the move toward sustainability with less plastic for amenities.

I had read the place is a bit dated and agree with that comment. Still it suited our purpose for location.

We,had a wonderful time at Imperial hotel, very good service, and very clean. I would love to come back in the future.

Staff,

Room was leaking from the AC into the bed. Incorrect description. Advertised as 3 Twin bed. Paid 3 Twin beds but gave 2 twin and 1 sofa bed.

Fantastic omelets on 17th floor buffet.

location, room, breakfast

Everything is excellent. Room, foods, services, literally everything, even the pressure of water! I took bath twice a day!!!