Every thing especially the staff

The price should be low if possible especially for me

The breakfast was very good. I loved the location and the staff was friendly and welcoming.

I would have been better if there was more options or a list in the neighbourhood for restaurants

location is fine - non touristic, good if you have another flight the next day

there is dust in the rooms, and on the carpets. which means cleaning is not that good

location and many restaurants

loby

موظفين الاستقبال الخاصين بتسجيل الدخول

دوراة المياة لا تصلح للاستخدام يوجد بها نواقص مهمه واستغرب بان جميع غرف الفندق نفس المشكله الحمام دوراة المياه

Hôtel pratique. Bonne situation. Commence à devenir vieillot ... Les changements d'enseigne n'entraînent pas le changement de mobilier !

Le buffet du petit-déjeuner ; Compliqué pour trouver ce qu'on veut...

Hotel has a variaety of restaurants, great dining places.

The are no balconies in the rooms. The pool waiters are just not visible, you have to wait and wait and wait

فندق ممتاز

الدقه في العمل والنظافه

Very friendly staff and good service + large / beautifull outdoor / garden

Bed matress very unconfortable for the back - too soft - Other people reported the same problem. Construction work at the main pool

Location was fine. Breakfast was not required.

Everything based on my expectations.

Que esta muy cerca del aeropuerto

Las instalaciones, para ser un Hilton, están anticuadas. El lavabo tenía un mal olor constante. Hacia mucho frío en la habitación y no había opción de calentarla.

Estrutura como um todo !!!!!

Location

Very dirty very noisy never again

The location was excellent. About 5-7 minutes drive from the Cairo International Airport. Easy & fast check-in & check-out. All staff were really amazing and welcoming. always had smiles on their faces. The beds are comfortable and the rooms are cozy. I had a program at Waldorf Astoria and staying at the Cairo Hilton Heliopolis was an excellent choice. The 2 hotels are located in the same building. I only walk through the lobby to get to Waldorf Astoria. The ambiance, serenity, calmness, sparkle cleanliness of the reception and above all the beautiful Egyptian décor captures the whole essence of my 7 days stay. The exotic restaurants on-site was a top notch for me. There were variety of cuisines to settle for if you are the adventurous type plus the cost was really good for a restaurant in a 5 star hotel. I had a great dining experience at the Raj (Indian) and Lan Tania. I was in Cairo when preparations were made to welcome the month of Ramadan and I fell in love with the antique Ramadan décor most especially the little parlor that was created with the the Egyptian carpet, throws, tea setting, incense, shisha and the Ramadan Stand. It was really eye catching as it stood out in the reception because of the vibrant colors and the crescent moon and stars that hung from the ceiling. it was a sight to be hold. The hotel was very close to the City centre & City Stars Malls, where you can shop until you drop dead. The CityStars was really it. about 500 shops of different varieties.

Though my bed was always made by housekeeping, and there were lots of fresh towels at all times, however, the toilet was not cleaned adequately as I expected a 5 star hotel to be. I had to request for another cleaning of the toilet and the housekeeping will say its been cleaned.

Nothing at all.

The staff was very annoying especially the security main gate and car parking staff , my room was very old and very cheap , tissues in the room was not available even slippers , the hotel needs some serious renovation , price compared to service is extremely high i shouldve stayed at a rented furnished apartment instead of wasting the money on this room.

كل شيء جميل ورائع

فقط بعض السكيورتي على الباب يطلبون مال خاصة من السيح الخليجيين

نظافة وفخامة المكان وحسن الاستقبال

لا يوجد شيء فقط بعض السكيورتي مزعجين دائماً يطلبون مال

Room was spacious and clean variety of restaurants, nice and comfortable lounge

Restaurant lounge and the swimming area were all very nice

Check in schalter unzureichend,lange wartezeiten

breakfast

small room

اللوبي جميل ،، فريق العمل متعاون المطاعم جميلة جدا

القيمة عالية لابعد المكان

Location, facilities and staff were amazing

They charged me 40% over the price booking gave to me in taxes and services. From 182 to 250 Euros.

The variety of dining possibilities was astounding .

Proche de l'aéroport (10min)

Des frais s'appliquent au moment de payer, écrit en tout petit (45€!!!!) = Jolie arnaque. La salle de bain etait salle (cheveux dans la baignoire...), inacceptable pour une nuit a 200€!

wir sind sehr freundlich von Personal am in Hotel empfangen und sehr gut informiert. Frühstück sehr gut und vielfaltig. Die Bedienung am Frühstücktisch sehr freundlich .

es ist sehr gut. keine mangel haben wir gefunden. der Persolnal war sehr hilfsbereit. alles Ok.

Everything is great!

None

partially staff and location

clean , price it was not like my original booking they in force me to pay 25% more from 389 to 491 usd

The staff is amazing, helpful, nice , polite and went above and beyond to make sure everything is okay, specially Yasser and Adel on 3rd floor plus the reception and the whole staff

Only the view, they tried to show me few rooms to choose from but the hotel was fully booked and o made my reservation last minute so it’s understandable

All .. the staff in checkin is excellent . The service room too . Have shuttles hotel airport .

Only the staff in the barb. Need more patient because the tourists don’t know about food or other local licours.

موقع الأول كان لايوجد شطافه في الحمام موقع الإقامة الغرفه لا يوجد تراس

Excellent staff, good location, comfortable beds generally a very good pleasant stay

Rooms could do with a small refurbishment, decor a little tired and worn