Convince, location

Absolutely beautiful, charming hotel in excellent location. Reception staff extremely friendly and helpful.

Reception staff finish at 9pm after which there is a number to ring for any enquiries, but the personnel answering were not able to help with my quite basic question about the ventilation/air con in my room. Perhaps some room for improvement there.

Beautiful old maison, spacious and bright rooms with big bathrooms and great views out towards the gardens. Lovely breakfast room and terrace where you can sit and have a drink in the evening. All the staff were lovely and very helpful. Highly recommend, will stay here again.

Nothing!

Very nice team. Excellente location and the room was spacious and clean

Breakfast ok but can be improved

We loved this place! Set in a beautiful old building that really fitted nice with the charm of Biarritz. Big comfortable and quiet room. Very helpful staff.

Breakfast was good. The location was very good.

More seasonal and local fresh fruit would improve breakfast selection.

Ambiance, decor, location, staff. Alexia was very helpful and friendly.

The water pressure in the shower was minimal.

Friendly and helpful staff throughout the hotel, Excellent location for all the amenities in the town,

Nothing

The staff were so friendly and helpful

very lovely and warm decoration, wonderful garden and the wonderful hotel location with both tranquility but also very close the attraction area, bars and restaurants, and also very close parking place

Staff very friendly, location great & good breakfact.

Nothing

Hotel staff were very friendly & helpful especially when I needed to see a doctor. They arranged for us to go to an SOS clinic out of town. The room was quiet with a pleasant aspect. Lovely decor throughout. The bed was large & very comfortable. Bathroom toiletries were classy. We had breakfast in the breakfast room. Nice selection of foods provided. We would rate La maison du Lierre at 10/10. Highly recommended.

Everything was perfect.

Beautiful hotel in a fantastic location. Very friendly staff and really comfortable rooms.

Nothing- everything was perfect.

Lovely and charming. Within walking distance to restaurants and beaches. Very clean. Helpful staff. Coffee in the room. Wonderful breakfast. Would definitely stay here again.

very clean, helpful staff and great location

room was facing a brick wall.

beautiful property, great staff.

as it’s an older building the noise travels so I’d advise ear plugs but this wouldn’t put me off coming back.

I had a great stay at la Maison du Lierre ! Team is super friendly, they gave me a lot of advices to visit the beautiful city that Biarritz is. My room was cosy (balcony with garden view) and super clean, + the location is the best. I’ll definitely recommend this hotel to my friends and family. Thank you la Maison du Lierre

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Homy atmosphere, comfy place, exceptional location. Walking distance from everything, and close to the market place the heartbeat of the city. Great staff, always smiling and available.

Nothing really. This is what you would expect from a hotel in a city center. And you get a lot for your buck.

Everything

nice hotel close to city centre

quaint old place tastefully modernised, very handy for central Biarritz.

complicated one way streets around the hotel