Location was perfect, rooms were rather nice

Price, was very over priced

Great location close to Bangala Road and the beach. Swim up pool bar was amazing

everything

the view of palaza room

The punitive nature of some staff should be a concern for this hotel which clearly should be addressed sooner rather than later.

the location

property was old, outdated and the side of the hotel we stayed in is what I call the neglected side. no elevators and I struggle with severe leg and back pain. our room aircon kept turning off. our shower constantly leaked onto the floor causing our bathroom to always be soaking wet.

Over all a very pleasant experience. The staff were all very kind and helpful the room was clean and well maintained. The pool is nice.

The location is great and the staffs were super friendly.

the assistance from the staff , thank you Tankongsak for your help and make my stay wonderful! you are the best

some buildings are noisy since it is close to the bangla road but some not

location, staff, food, pool, cleanliness, rooftop all amazing!!!

I really can’t find a fault

The facility was clean with a great pool. The location is fantastic it's right next to everything! Huge wrap around patio was great 👍🏾

It can be noisy, but that is just the trade off. You are in walking distance to the strip, so at night it's loud. Get ear plugs if you are a light sleeper.

No elevator on my floor, shower is too weak and water temperature is difficult to adjust, suddenly cool and suddenly hot

closes to the night life and beach

hotel staff were too lenient towards partygoers. there didn’t enforce noise restrictions after hours and let party in room go on for too long into the night

Location, staff, modern hotel, pretty clean, recommended for couples

nothing

Hmmm, staff