Todo fue agradable desde la llegada

Las instalaciones Excelentes.

El desayuno

Que el aire acondicionado no se siente nada en ninguna habitación, tuve que cambiarme por ese asunto pero de todos modos no se sentía.

El trato cordial en el recibimiento del joven recepcionista, olvide solicitarle su nombre pero parecia ser el jefe de recepcionistas, muy buen trato y amable

Nada. Todo estuvo excelente

Its a nice 5 star hotel that needs a refreshment but the price was very competitive.

Not so clean in common areas (hallway), it looks a bit rundown and big windows facing the city could be cleaned.

El desayuno esta excelente, no pudo ser mejor! las instalaciones se ven modernas y lindas! El personal siempre atento, en todas las áreas

habían cabellos bajo los tendidos de la cama y la taza del baño no estaba limpia completamente, abajo estaba manchada

La amabilidad del personal

Tocaron la puerta antes de las 11am, para limpieza y la salida era a las 1pm

Nice room with 2 access, 1 directly from the pool. The prices of the food for room service.

It’s a little old and didn’t have enough toilet paper, soap and shampoo. The prices of the cocktails are too expensive.

Todo

Todo excelente

piscina y comedor

la limpieza y el horario de realizarlo fue 5 de la tarde y el servicio de lavado pésimo es caro y no dejan la ropa limpia

Location was great and the room was confortable.

Restaurant has to improve

Large room, pool, and nice restaurant with good food

The food The staff was excellent The cleanliness of the hotel

There wasn't nothing I dislike

The room was rough. Getting old. The bottom of the bathroom door had a lot of wood rot and couldn't close properly. Also, you have to stand under the shower to turn it on. Cold. The rooms by the pool were all old looking. I have stayed at this hotel since it was built in 1953 and the condition now is just old. I thought I was getting a room in the main building and was surprised to get one of the outside rooms.

Needs improvement

Rooms facilities not good

Located close to most activities in Panama

Air conditioning stopped working at night when it was colder outside. The room would get hot, and in the morning it would start blowing cold air again, when it was hot outside.

Everything.

Nothing.

staff, no cleaning, toilet didn’t flash, fridge didn’t cool, no hot water

Good

Nothing

we love the cabanas. it is like a resort vacation without a beach but with a big pool. the location is ideal - it gives easy access to everything. And when you come back from the vibrant city and enter through the the doors the garden / pool site / open air restaurant, it feels immediately relaxed and peaceful (even though on weekends it may be more like beach party on one night, but that is fun, too). Although the Hotel already has a long history, it looks very well maintained. Staff is outstanding and well organised (everywhere: reception, restaurants, maid, pool, house service). Any issue (if so) gets taken care of instantly and will be solved. We have been staying at the hotel / cabins a few times over the years and we always liked it. And it seems the high quality standard and family like atmosphere is improving further. A further plus is that everyone in Panama knows the Hotel and it is, therefore, easy to meet with friends and family.

nothing really

Great pool facilities, good breakfast and wonderful staff

Is it’s own section of paradise along a very nice beach with scenic views. Many restaurants and pool bars. One pool bar is open until 2:00am

Lodging area to beach has stairs but they do have a van shuttle for you if you want

it was near the conference

we had to ask for towels, iron, and never got coffee maker

location, has a nice pool, good breakfast buffet, easy access to metro

garbage left on the ground, bathrooms not kept very clean, broken door to bathroom stalls, service sometimes not attentive. we were guaranteed pool cabana main floor in writing by hotel and did not get that .

Heart of the city, breakfast, the pool

Paid for a 2 bed in one of the rooms got a 1 bed then was given a 2 bed on floor 1 with no views after paying for a city view for 2 days. An had to keep begging to be moved. 3rd day got a city view room with only a king bed an they brought in this tiny bed for the other person. Also I get night time had to keep noise down. We were just laughing an having a good time on our bed not very loud an was then Warned 2 times and threatened the last time that this was the last time. The rooms need to be better sound proofed.

The food was great lots of choices 👌

Love it

good location close to the shops and restaurants

they did not have our reservation and we waited 3 hours to finally get a room, happened to quite a few people. Nobody knew which end was up and the did not accept America Express. Most of the cabana rooms were being renovated. Checking in was a nightmare and booking.com did not show on their system.

restaurants too expensive