Location

Staff not attentive at all. Only partially attentive when tipped. Don’t seem to apologise when a mistake has been made. On our last day we had to write an email stating how we had instances of bad service including a very speedy driver who was not concerned about his or our safety. We did get a response stating that we would get a complimentary drop off to the airport which was appreciated.

La gentillesse du personnel La qualité de la cuisine

Malgré la bonne volonté du personnel, le service est un peu désorganisé

Her şey en ince detayına kadar düşünülmüştü. İnanılmaz rahat yatak ve yastıklar, odamızdan çok memnun kaldık. Her şey tam anlamıyla Four Seasons kalitesiydi.

Havuzu çok sığ idi ve çok fazla çocuk vardı.

Clean, specious, the service was incredible, pool is amazing and also the food

N/a

lovely grounds, 2 swimming pool options, good restaurants and food all delicious. staff absolutely fantastic!!!! poolside guys were amazing, the room cleaners were exceptional, rapid, thorough, helpful - tennis fun, yoga great and a lovely yoga pavilion. concierge etc excellent- they really made you feel like family - all over, excellent!!!

very luxurious. very nice staff. delicious food. good atmosphere. spacious.

the room was nice. it was clean and the staff nice.

You continually had to ask for things to be done. for tables to be cleaned, for drinks service round the pool

The Pool Area was beautiful and Relaxing. The rooms were nicely decorated and comfortable.

Overall the Hotel did not feel like a Four Seasons and seemed to be a lower standard than other Four Seasons Hotels we have stayed in. In general the staff seemed to be slow and somewhat disinterested. Again, not the standard one expects from a Four Seasons Hotel. We had issues which we informed the management of at our check out and they were happy to have the feedback and will hopefully make some improvements.