The swimming pool and hotel location.

The bath room door was not closing The reception staff not replying to phone call. I called them to arrange the clicklack, no reply. I have sent physically my son to them to send who will arrange the clicklack bed, they said coming but no one came. The pillow were with cover not in the correct face. The inner face was out. The cleaning was not up to the level, just beside the clicklack there were some empty bottles. One lady disturbed my sleep morning saying that I need to pay my breakfast. I have not taken any breakfast. Overall not really up to the mark

modern feel local food in restaurant helpful FoH staff

extra costs to use basic facilities (sauna, steam, swimming pool) stupid single occupancy ’rule’ means everything has to be booked & max duration 1 hour means you can’t fully relax feels very unsocial CoNvid is over mr hotel manager, get real!

Comfortable bed, spacious and modern room, excellent spa / pool (needs to be booked)

Odd check in (pay upfront rather than on departure). Pool on roof is not in use (only ‘decorative’). There is a wonderful indoor pool and spa in basement, but needs to be booked.

location and staff

air conditioner not working

Clean room

no room service eventhough I was quiet sick in the room, the staff is not trained well, too bad breakfast which doesn't deserve 10 USD per day at all

clean room , breakfast

an advance payment despite the pre-authorization, the swimming pool is not accessible to resident additional payment is required

The rooms are nice and clean. The food is good.

The art painting in the corridors, lobby and rooms are of religious nature with crosses and religious Christian quotes. That is not acceptable. They should let the customers know that the facility is Christian oriented facility. The pool was off and the water was unclean.

THE HOTEL AMBIENCE IS GOOD, WITH CLEAN ROOMS AND NO BREAKFAST INCLUDED, PAY AT THE COUNTER.

BREAKFAST CHARGES ARE VERY EXPENSIVE COMPARED TO NEARBY GOOD RESTAURANTS