По сравнению с прошлым годом стало хуже. Из положительного - это расположение отеля на берегу моря и спа: работали все бани, сауны, бассейны, соляная комната. Самый главный плюс это горячий минеральный источник, ради него и ездим сюда.

Главный негативный момент это питание. Вроде бы и всего много, но невкусно, однообразно, экономные дешёвые варианты. Голодными не будете, но удовольствие не получите. Многие блюда не подогреваются, например, суп ели холодным. Очевидно, надо менять повара. Отдельная песня это бесплатные напитки, мягко говоря, не лучшего качества. Это не виски, и это не кофе, это какие то дешёвые суррогаты. Очевидно, экономят на всём. Неудобно, что бара нет возле спа зоны, он только в ресторане. Наверное, чтобы реже обращались. От всего этого неприятный осадок

Стаята става но храната отврат не се яде само гларусите я ядаха

Всичко освен стаята

Location

Hygiene and food

The location.

Bad food; improper dishes.

The food was terrible, my mother got sick. The cheapest ingridients were used, the breakfast foods were reused for the dinner, the cheapest white bread, no variety. Very poor food. The only positive is the sea.

The food was terrible, the rooms were not cleaned every day, but rather every seven days. The spa was dirty. The whole hotel is in a very bad condition.

Only location and view

Cold and unhygienic food, terrible service and dirteness. No one came to clean the room for 4 days to change the towels,hoover, to clean the bathroom and etc.

Very close to the beach.

In the application, the hotel is presented as a 4-star hotel, but in reality it looks like a 3-star hotel. On the landings of each floor, planters with unkempt flowers that yearned for a little water. In the restaurant the situation is even more critical, old furniture, tables not covered with clean aprons or tablecloths. Table legs with a lot of rust, loose chairs a danger for both children and adults. The service is like self-service with food of poor nutritional quality and not diversified. At intervals of 2 days they repeated the menu. Without natural juices as offered at a 4-star hotel, the coffee was actually only nesscaffe. I will not come to this location again.

The view.And the beach.. very close to the beach ..a clean beach.Bit small but was ok.

Food.They advertised them as a sea restaurant. Food was bad. I've asked for a 2 person room (pair)they give us separate beds. Bathroom...was looking like after second world war. I don't know from where and how they can be advertised as a 4 ⭐ hotel..spa. Waiting at the desk together with some other tourist in the queue the lady gladly tooking over the Bulgarian people first jumping many times the queue.!!?? In my 4 day stay they never clean the room ..only the rubish bin. Never changed the bed . Problems with opening the room door.Wainting 5 minutes every time. Talking at the reception nobody was gladly to sort the problem. As I heard some people complaining about the room not beeing clean.The manager told them ..if they don't like it they can go somewhere else....