Hôtel isolé de la ville, très calme Chambre spacieuse avec terrasse Accès à la plage et aux piscines

Personnel très présent lors des repas

The Sea view and hotel was nice

Hotel Staff are very cooperative, well trained, humble. ready to help always. But check-in lady was very rude during check in and inattentive.

Room size is very small, not same size as listed. However beds very comfortable , quality of cleanliness is perfect. Food quality is not very impressive for vegetarians, however they accommodated vegetarians request, but very little choice. Meat eaters have 10 varieties of spread but for vegetarians just makeshift, Besides food quality is not impressive overall, poor taste, cold . Besides location of this property is worst, there is nothing around, totally into slums and fisherman colony, no sites nearby, faraway from any tourist locations or good beaches. On site beach front is very ugly , dirty and stinking. Not value for money for a bomb price for half board. No value for money . Even asking charge for in house complimentary tea-coffee, no towels on pool, activities are just okay. Good place for retired people, not for travelers or who are here to explore island due to its very bad location away from everything. But staff are super helpful.

1. Beautiful view from the balcony. 2. Spacious room and balcony. 3. Polite young staff and manager in the restaurant/bar (you know that if you tip, the service is definitely better immediately). 4. Diverse, spiced, tasty food - everyone will find something for themselves (all inclusive offer). 5. Tasty freshly made omelettes for breakfast. 6. The hotel offers many attractions for spending free time (cruise to the island and a glass-bottom boat cruise, additionally kayaks and pedal boats). 7. Plenty of sun loungers (by the pool) and a small private beach. 8. A 3* hotel, so by these standards it's quite okay (note: this is not a hotel for demanding guests). 9. Well-kept area around the hotel. 10. The air conditioning worked properly. 11. Easy to use safe. 12. A welcome drink without alcohol (in fact, you could add rum from Mauritius, it's a holiday after all!). 13. Room cleaned every day. 14. The lady who offered the free time activities was very polite and professional 15. Good Wi-Fi connection (except main restaurant). 16. Wonderful birds and their sounds throughout the day, and rooster crowing at dawn.

1. The smell in the room and no wardrobe. 2. Fruits only at breakfast and the worst coffee in the world, hotel should improve it. 3. Time 16:00 pancakes, the same every day, it's quite boring. 4. We wanted to shorten the stay (by half a day, covering partial costs). The receptionist (Francesca) told us that it would not be a problem to extend the day and cover part of the cost of about 2000 MUR (40 EUR), but you have to write it through booking. It turned out that after writing a request through the booking portal, the same hotel did not agree and we had to cover the full cost (7000 MUR, about 140 euros per night), we checked out before 6 pm. This is very unprofessional. 5. Before the stay, we sent a request about trips around the island. We got the answer that the hotel does not have such an offer. On the spot, it turned out that the hotel was thriving, offering private transfers to literally the entire island. 6. The magnetic card to the room was only used to open the door, all electronics work without using it. 7. Very unfavorable exchange rate at the hotel, it is better to exchange it at the airport or in Port Louis (1 EUR - 44 MUR, at the airport 48-49 MUR, in Capitol 49-50 MUR). 8. Several times we have witnessed a strange practice in the hotel, when the receptionist walks around with papers (copies of passports) and looks for specific guests in the crowd between the bar, restaurant and beach). Why is it not possible to call or go directly to the guests at the indicated room number and arrange the matter. It looked like the teacher was walking around the classroom looking for naughty students. We were one of them, where the receptionist accosted us at the pool. Very unprofessional approach to guests. 9. Twice we had situations where glasses and cups were dirty with lipstick. Staff only cleans the inside of the glasses (no washing on the outside). We have informed the staff, we hope that this situation will not happen again.

Beautiful pool and restaurant/bar by the sea. Rooms and facility were nicely decorated and equipped. Staff greet you with a drink, hot towel, and chair for check-in process. Restaurant food was good and plentiful. Definitely like to visit again but in a different room. Location was good and next to harbour and many boating activities. Streets were a bit narrow thru residential neighbourhood to the hotel but no problem finding it. Hotel had onsite parking and security gate to property.

We were located on the top floor overlooking the restaurant and pool, great views. Also on the top floor we’re the noise of birds and pigeons, and the balcony had insects and ants. Restaurant served buffet style food for breakfast and dinner. Only one night stay so our experience is limited.

The food and beverage as well as the entertainment staff were super friendly. The resort was spacious and well maintained, enough lounge chairs for everyone. Great staff members: Francesca (reception), Nihaal, Nishal, Karthil, Karuna and Devina (all food & beverage) - they were outstanding in their service and kindness. Very hospitable.

I mentioned I was vegan and was told via email I would be catered for. However I was left without dessert on a number of nights until I asked. Think more work is needed on vegan food (different to vegetarian) Room bathroom was a bit outdated.

Everything!

Cold. Milk ran out for my toddler

the bar and the view

the receptionist was very rude