The secluded location, close to taman safari, the outdoor dining place.

The villa was not clean, the swimming pool was dirty also. The bed has lots of hair from previous user. The bbq has no beef. There is no jogging or not enough outdoor fascility. The villa is in the same location as other "private" villas which is not taken care off. So the complex doesnt look like a resort nor tidy.

The villa was beautifully built and the resort was just perfect for finding peaceful time & being closer to nature with family and loved ones. The trees and lush vegetation around the villa were really enchanting. What topped it was waking up to the sound of water stream that ran across the villa area every morning.

Bathrooms may need exhaust fans to let off steams after showering with hot water and avoid dampness in bedroom. My room carpet was rather smelly too - probably due to dampness. Other than that, hard to find any other shortcoming.

service is excellent location is great

the bed - too old, bedspring is broken, uneven bed and noisy the kitchen cabinet - old and need renovation and lots of chips

The Location and Villa Space.

The Furniture was run down. Wood Chipped Off ( dinning Table) Kitchen was pathetically Bad especially for a 5 star property. Poorily equippped kitchen The Sink had Stains. The Pans and Pots provided were not even of good Quality. ( foto attached) Even the Dustbin were Not Proper in kitchen. (I mean even a simple thing like dustbin bags / pedal lever Dustbin not there which is Basic Hygiene for a kitchen, although bags were provided when we asked) (foto attached) Wall Had stains of garbage ( foto attached) Even to Clean the dishes there was no Proper Arrangements. Kitchen Drawers all sticky. Improper Light arrangements near pool. Bed mattresses were BAD (ENDED WITH BACKACHES.) The Fridge was also bad that our major portion of our food got Bad ( then we Asked the remaining food to be shifted to the butlers fridge in his Living space.) And Only the Next Day after few calls that a replacement was Brought. Call button for Butler not working (but were given another cell no). For the BBQ equipment inadequate. (simple things like a brush to apply Oil or even skewers were not available). Breakfast was Classic No questions and Bang at 0730 they kept it on the dinning table. (Wonder if any one Has enjoyed cold sausage / eggs ). One would Have expected some on asking what they prefer or even a simple thing like type of eggs. As Surely NOT WORTH THE PRICE For a branded property like Plataran.

The mattress needs to be replaced

Bed rooms

Bath room is less on down floor

When we arrived, staffs from Plataran had stand by and greetings us. House was ready and clean as well