Fantastic location and friendly helpful staff

Nothing

The location was excellent so we could be near the Railway station to train to Greymouth, and check out other exhibits in the inner city. I would recommend this this well presented block of apartments.

Excellent rooms and great location!

I loved the apartment, so comfortable

Location

Glassware was filthy, had to clean before using

clean and spacious

little bit tired looking

The location is great. Comfortable beds and two bathrooms.

We’ve stayed at the Fino a few times now, always great. Usually on the 4th or 5th floor facing the city, two bedrooms. This time we were given level 3 at the rear looking to a brick wall and roof. They locked one of the bedrooms so we had no choice but to sleep in the back room where the elevator noise is. There was a buzzing humming noise all night from upstairs, quite loud, and the tv didn’t work properly. The complex wasn’t full so not sure why we received the one bedroom down stairs in stead of the usual 2 bedroom upstairs as booked. Not very good rooms level 3 at the rear and very noisy. Probably won’t stay again.

Great location and had everything we needed in the room.

No dishwasher available and the coffee downstairs needs improvement

We expected a double room but this turned out to be a large one bedroom flat with a huge lounge/kitchen so we were very pleasantly surprised. As we had our own kitchen we could plan our own breakfast and evening meals which was excellent. The location is very good only some 10 minutes walk from the very centre of the town. The building survived the two earthquakes in 2010 and 2011 but was even so reinforced so it felt quite safe to stay in the building.

Nothing much to complain about, possibly though the fact that the windows were quite dirty and had probably not been cleaned for quite some time…

Fantastic staff

Bit damp smelling in some spots

The size of the Apartment The Front Office Staff were amazing.

Housekeeping let the premises down. From day one things just didn't feel really clean. More like it had just been wiped over

Location Large, light filled living space

The damp soil smell in the foyer

The rooms are very large and the bed was very comfy. The location is also within walking distance to everything. The staff are also lovely. We would definitely stay again.

The clothes dryer was very loud and the lint filter kept flying off the machine.

Spotless - Great staff Walking distance to city centre. Just across the road from the lovely river walk.

Nothing

Great big comfy bed, excellent location with nice view, good sized rooms with large tv. Friendly service and good parking.

Unfortunately the apartment had a slight musty damp smell, and the carpet is in pretty bad condition. The shower also needs a good scrub. Would be a great apartment with some updating.

I didn't go downstairs to dine. I went to a Concert at the Town Hall across the road

A little bit dated. The shower over the bath was old and clunked some getting started. The pressure was weak and temperature luke warm.

Spacious, felt like a proper living area. We had gone to the snow at Mt.Hutt & decided to spend a couple days in Christchurch before flying home. Was so great to get all the kids dirty clothes washed/dried before flying home. So having a washer/dryer was great. The full kitchen was also a plus, as we could do our own breakfast. Good location only 5 min walk to the Margaret Mary playground and the cafe's on New Regent Street. 10min walk to the riverside markets, so really easy to get around. 12min walk to FreshChoice. Was an enjoyable stay. The bedroom was also big and had full sized wardrobe.

The decor could be updated, but didn't bother us as the room was functional and comfortable. As the full kitchen, washer/dryer and size of the space was great.

Good location, friendly staff, reasonable price

Fittings dated, pipes that made noise during the night

Lovely and friendly service. Nice place to stay would definitely stay here again.